NYSpins Casino test and rating

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3rd) The Live Casino

Such an up-and-coming provider as NYSpins would of course never miss the opportunity to provide you with exclusive live games within its own four walls. When it came to choosing partners, the operators were very determined. Thus, the provider has succeeded in winning, in addition to NetEnt also Evolution Gaming to convince the provider.

As with the competition, the two lobbies are also available in the NYSpins Live Casino have been deliberately separated from each other. This shows off the special features of both brands very well. Evolution Gaming inspires with extraordinary titles like Dream Catcher, Monopoly Live or the new Deal or No Deal Live Game..

Another plus point are the low betting limits, because from 10 cents per round you are already you are in. Those who love risk and enjoy classic entertainment in the form of roulette, poker, blackjack and baccarat, the is well advised to use the NetEnt Live Lobby. There, the bets quickly run into the thousands – although of course you can also start with just a few euros at NetEnt Live.

4th) Deposits and withdrawals to the customer account

Deposit: Those who want to play with real money at NYSpins cannot avoid making a deposit, as usual. Our comparatively low score has several reasons. On the one hand, it is noticeable that the selection of payment methods at NYSpins Casino is rather manageable. However, this also has an advantage, because you are spared long deliberations at NYSpins Casino.

If you do not want to use a credit card, the only remaining methods are Trustly, Skrill, instant bank transfer and the Paysafecard as alternatives. Transactions at NYSpins are free of charge in real time as long as you are willing to invest at least 20 Euros as a deposit amount.

The NYSpins Casino does set upper limits for deposits, but they are significantly higher than those of many other casinos. For example, if you decide to use credit cards, you can easily invest up to invest up to 14,500 euros. Thus, the casino is made for real high rollers, for whom no risk seems too high.

Overall, you should easily get by with the available limits. If there are any questions on the subject, it is recommended to contact NYSpins Casino customer support. We will get to how this can be reached later.

Here is an overview of the allowed payment methods:

1. deposits via bank account

• Trustly
• Instant bank transfer
• Entercash

2. top up betting account with prepaid cards

• Paysafecard

3. wallets (electronic purses)

• Skrill

It's actually a bit of a shame that NYSpins Casino Online has omitted many of the otherwise popular payment methods. Neteller is missing here, as is EcoPayz, and even a standard bank transfer are unfortunately not possible for now.

We hope that the cashier of the provider will be expanded in the near future. will be. After all, players based in Australia are used to a significantly larger selection, and NYSpins unfortunately does not come close to that at times yet. After all, there are no fees and you usually only have to wait a few seconds for the credit to be issued. When you make your first transaction, you decide for yourself whether you want to claim the bonus or forgo the initial credit.

Withdrawal:

Similar to the deposit, there are not too many options to choose between when it comes to withdrawing your winnings. As always, this has both advantages and disadvantages. The agony of choice definitely turns out to be manageable here, but despite everything, NYSpins has a hard time when it comes to winnings payout, to meet the high demands of Australian customers.

While, for example, the deposit with a Paysafecard is possible, you have to have winnings paid out to your bank account in that case. Until the credit can then quite several dayssometimes even more than a week. If you want to get your money faster, the only option is to use Skrill or Trustly.

In order to be allowed to request a NYSpins withdrawal at all, first the bonus conditions must be fulfilled. We will go into these in a little more detail in the course of our test. In addition, it requires a a minimum balance of 20 euros. Below that, unfortunately, no withdrawal is possible.

This is how withdrawals work at NYSpins Casino:

• Bank transfer
• Entercash
• Skrill
• Trustly

We have cashed out winnings several times in the past few months. This worked smoothly every time. The processing times are manageable. Especially with methods like Skrill, you hardly have to wait longer than 72 hours for the credit.

It is important that you verify your player account at NYSpins in time. What documents the operators need, you will be told on the information pages. If you have any questions, of course, you are welcome to contact the customer service.

5) Customer service

As you can already see from the points awarded, the NYSpins Casino performs significantly worse in terms of support than most of its competitors. The reason: There is apparently only a live chat. All other methods are missing, and also to the service times one does not find immediately concrete information.

Even a FAQ page you will search a NYSpins in vain. Here, the company has a lot of catching up to do. We can only hope that they take our criticism seriously and that the online casino, which is well thought out in itself, adapts to the needs of English-speaking customers in a timely manner. Until then, there are unfortunately not many ways to seek help. Why even an email address can only be found with a lot of effort, this question can hardly be answered.

This is how you can reach NYSpins Support

1. Telephone: We have researched extensively, but could not find a not find a hotlinewith which you are allowed to contact. The problem seems to lie in the lack of English-speaking support, as most of the behind-the-scenes staff actually only speak English.
2. Email: The operators give on the website no e-mail address on the website. However, it is now the case that customer service can definitely be reached this way. Messages can therefore be sent at any time to [email protected] at any time. A response usually does not take longer than a few hours, but is ultimately only presented in English.
3. Live Chat: In the "casino that never sleeps", the chat function is open around the open. The Support Team at NYSpins is very reliable here, responds in seconds and provides you with expert answers that are easy to understand even for beginners. As a customer, you remain connected with the employee until all ambiguities have been resolved.

That there is a 24/7 support certainly speaks for NYSpins. However, would be English-speaking help would be desirable, because certainly not every one of our readers is in the position to master the English language. Often, translation programs that you can use for free online are flawed. Of course, this does not make it any easier to resolve your issue. Let's hope that the operators will make changes soon and hire properly trained staff to reach the English-speaking market.

6) The website

The design of the NYSpins Casino website is definitely appealing, the Menu navigation can be described as simple. You can overview all relevant headings, customer data and co. without any effort. Even the links you will find below are basically self-explanatory. The company has obviously given a lot of thought to how it is possible to convince customers of its merits right away.

That the NYSpins Online is focused on New York is not onlyis not only recognizable from the name. This motto runs through the entire casino – starting with the simple yet effective homepage. The visual appearance quickly shows that NYSpins was not only designed for the desktop.

Especially as a mobile casino, the provider stands up well, because the customized menus make it easy for you to choose games, make payments and check how your account balance, ongoing bonuses and turnover requirements are.

The NYSpins website has not been designed too spectacularly, but the most important thing is anyway that you can see the the most important areas at a glance – be it Whether it's customer data, current progress, new bonus offers or the games that the operator particularly recommends to you.

The menu on the left side runs through the casino like a red thread, which new customers in particular can use to orient themselves relatively well. With just a few clicks you can reach all subpages, get information about the casino and its operators or find out how far it is to the next New York sight.

7) The Casino App

Of course, the operators have thought of those of us who prefer to use their smartphone or tablet to play in the online casino prefer to use their smartphone or tablet. However, there is no NYSpins Android app, just as there are no NYSpins iOS apps. Instead the mobile website is based on HTML5.

The advantage: You can save yourself the app download and, above all, you don't have to do without anything. Almost the entire portfolio is offered to you in the mobile browser. If you have already registered as a customer, the login with the known data is also possible at NYSpins Mobile. If not, you are welcome to log in via smartphone or tablet. The entire process only takes a few minutes and is really child's play.

We have already written at the beginning what NYSpins says about itself. The statement reflects our experience, because in fact the NYSpins Mobile App with HTML5 is very user-friendly and therefore suitable even for beginners who have very little or no experience with mobile online casinos.

If you want to take a look for yourself, you don't have to do anything more than enter the URL in the preinstalled browser. As already mentioned, logging in and transactions on the move are just as fast and secure as on your PC at home. However, you must always make sure that you have a stable Internet connection.

This is the only way NYSpins Mobile can best possible loading times and optimal performance. guaranteed. Of course, you may contact the live chat support at any time, even on the go, should questions arise on topics such as the games, payments, bonuses and the like.

NYSpins Casino is available for mobile use on the following devices:

• iPhone and iPad
• Samsung Galaxy
• HTC, Sony, LG and Huawei
• Windows Phone and others

With the web app, NYSpins effortlessly manages to reach a very broad target audience. After all, it doesn't matter at all which of the mentioned devices you own. All that is important is a HTML5 capable web browserwhich is usually installed on the smartphone or tablet ex works. If there are any technical problems, regular updates will help.

The games at NYSpins Mobile update themselves, unlike Android and iOS casino apps. You can therefore sit back and relax and enjoy exactly the games, bonuses & promotions that you personally like best at any time, even on the go.

8th) The new customer bonus

Of course, you also have the chance to receive a starting balance at NYSpins Casino. Are offered up to 100 euros. In addition, the company spends all new customers a whopping 200 Book of Dead free spinswhich are activated in blocks of 20 free spins each for 10 days following the first deposit.

The new customer bonus of 100% bonus up to 100$ requires a deposit of at least 20 euros. Like all online casinos has NYSpins has bound its bonus offer bound to certain conditions. What these look like, we do not want to withhold from you in any case.

The operators explain which requirements have to be met in detail. Again, registration is the first step towards the bonus package. After that, a small deposit is required, which is manageable even for beginners.

As soon as the credit is made, the NYSpins welcome bonus is also activated. This must then be played through 45 times together with your own deposit.

As should now be clear, the NYSpins free spins are not simply given away. If this results in winnings, these must be played through according to the specifications. The whole thing may seem complicated at first glance, but with a little perseverance and the right game selection, it is easier than expected.

Important to know: If you try to request a withdrawal before reaching the bonus requirements, then the remaining bonus balance will be automatically canceled. The same applies to any resulting winnings. Thus, until the requirements are met, only money that comes from the player himself can be withdrawn.

Use welcome bonus at NYSpins Casino – this is what matters:

• 20$ minimum deposit
• Maximum total bonus 100 euros
• Up to 200 Free Spins for Book of Dead
• 45-fold turnover of the bonus balance
• Max Bet Rule: From 18+, observe T&Cs, Maximum $5 wager per spin when bonus claimed.

9) Security – how serious is NYSpins?

After we have been observing the company for quite a while now, we can state that you are dealing with an all around all-around reputable online casino even if there is still room for improvement here and there.

The Support could be betterHowever, this fact does not have much to do with the reliability of the company as such. What is important above all else is that NYSpins is a licensed casino is concerned. The MGA Malta regularly controls the games, winning odds and also the payment morale of the provider. There have never been any problems with the payout of winnings. The prerequisite is, of course, that you adhere to bonus conditions and fulfill them according to the specifications.

The operators take their responsibility towards all players very seriously. Especially players who can no longer control their behavior independently, NYSpins Casino takes them by the hand. Addresses to which every affected person as well as relatives may turn to are listed transparently. NYSpins also works with the Responsible Gaming Trust and Gamble Aware. This ensures that conspicuous players are identified promptly and, if necessary, protected by the company itself.

Possible measures include therapeutic support – addresses and phone numbers can be found on the website. On the other hand, users are allowed to block themselves, set payment limits, or are blocked by the provider if the situation actually requires it.

As you may have already found out, we are very interested in providing you with only reliable, fair and reputable providers at FindCasinoBonus.com only reliable, fair and reputable providers. The fact is that you are safe here from the very first second. The registration is encrypted, so that foreign access to your data is impossible for unauthorized persons.

Moving on, the payment methods have proven to be de facto reliable. If you want to play with real money at NYSpins, you do not have to wait long for the credit. A few seconds after the confirmation of the booking, there is credit on your customer account and you can start to secure the chance of first small or even larger winnings.

SuprPlay Ltd, which has been operating NYSpins Casino since 2016, was also screened by us. We even asked the MGA Malta whether there is a license as stated on the website. They were able to officially confirm this to us. This fact alone speaks for NYSpins, because in order to be licensed in Malta, all criteria must really be met – and according to our knowledge, these are quite a few.

So the group has a decent starting capital, which ensures that all players receive their winnings reliably. Taxes are paid in accordance with the legislation, and strict guidelines are also followed when it comes to winning rates. Looking at the facts, there is nothing that can be criticized in any way.

As we already found out in the separate test, the gaming offer is also very good. After all, NYSpins only works with providers that have a good reputation and that are convince both in terms of quality and in terms of winning opportunities.. Here, the operators of the online casino have left nothing to chance. The very fact that such cooperations have come about speaks for the company.

In terms of security and seriousness, NYSpins easily manages to keep up with the competition. There is really no room for criticism here. The situation is different when it comes to the topic of customer service. Here, NYSpins Casino still has a lot of room for improvement.

The talk is that there is neither an e-mail address nor a hotline. So the only thing left is to deal with the support via live chat. This is not a big deal either, since you will only very rarely have reason to do so anyway, to deal with the English-speaking customer service.

Surely you notice at one point or another that the operators of NYSpins still lack a bit of experience with the English-speaking region. Despite everything, the people in charge do a good job and make sure that you will feel completely comfortable here.

As far as the security of your data is concerned, NYSpins explains that data transfer to advertising partners is definitely possible. However, the primary goal here is to provide players with tailored offers – and as we all know, those can never hurt. To make sure that there is actually interest, customer data is analyzed. This is common in the industry and therefore no point to doubt the seriousness of NYSpins.

Of course, you can indicate right at the beginning if you do not want your data to be passed on to other companies. Also, various settings can be made. Thus, the NYSpins casino is perfectly tailored to you and your personal needs.

In short: If you want to play safely, you are definitely in good hands at NYSpins Casino. Certainly, the operators could still improve some areas here and there, such as the payment methods and support. An adaptation to the English-speaking gambling market would be desirable.

Especially a lot of important information can be found here so far only in English. If there are changes in the points, we will of course inform you immediately. All in all, NYSpins still scored well in our fact check. After all, the most important thing is that you are offered fair chances and a serious basis on which to enjoy wonderfully exciting hours of play.

The bonus is also a factual highlight. 1000 euros and 200 free spins you don't get every day – especially since the operators have set up turnover conditions that are easy to fulfill even for beginners. As already mentioned, there are a few points where the casino could be more attractive.

Nevertheless, all this criticism does not stand in the way of respectability, because what matters first and foremost is that you can easily make winnings and that the gaming quality is right. As far as these two facts are concerned, NYSpins really does not have to hide behind its competitors.

10th) Our experience with NYSPins

One of the main reasons why NYSpins is so well received by players despite its still fairly young age is certainly the bonus concept. Those who start here can secure experience points with a certain amount of commitment and, depending on their score, can unlock new regions in virtual New York.

Many of the information pages that you will find at NYSpins are sometimes only in English. Also, unfortunately, you will not find a Australian support here yet. Let's hope that the operators catch up in the coming months and solve the small deficits. Then there will be no reason to criticize the casino in any way.

Our experience with NYSpins has convinced us that they take their responsibility very seriously. Young people are protected, and there is also no prevarication when it comes to data protection. The payment methods are manageablebut can be described as secure. A transaction takes only a few seconds, the payout is with up to three business days – exception is the standard bank transfer – with average.

You yourself decide at NYSpins whether you need to claim the entire bonus or only parts. So it is also quite possible to deposit money only once to start with the first bonus. Whether you also use the other bonuses, that is up to you. We find at least, 20 euros as a minimum deposit a fair deal.

That speaks for NYSPins:

• No download required
• Solid game selection
• Attractive VIP concept
• Real time deposits
• 1000$ bonus + 200 free spins
• Licensed in Malta
• Also well positioned on mobile

The game selection at NYSpins Casino may not be the biggest ever, but it is still clearly one of the company's strengths. The fact is that the operators rely only on such partners who have rank and name in the industry – first and foremost NetEnt, NYX or even Play 'n Goto name just a few. The portfolio inspires on the one hand by versatility, on the other hand you are offered without exception fair odds offered. Accordingly, it is easy to let yourself fall and simply enjoy every spin and every game at the classic gaming tables.

If you want, you can also do without any bonus offers at NYSpins Casino. do without any bonus offers at all. However, this is only recommended to a limited extent, because with an extra 1,000 euros in the account, there are significantly better opportunities to elicit rich profits from the provider. Our experiences with the said conditions were a little ambivalent. Unfortunately, the info that NYSpins gives you along the way cannot be understood without further ado. It is therefore advisable to ask the support if something remains unclear.

The young and modern NYSpins online casino makes your way to the metropolis of New York. You do not have to bring a lot of money with you, nor do you have any obligations as a customer. It is enough to get involved with what is on offer – and that is possible here from just a few cents. Especially because NYSpins is breaking new ground, it is worth paying the casino a visit. You can do this around the clock as usual.

In our experience, you really can't do anything wrong with NYSpins Casino. The operators are still allowed to improve a few things here and there, but on the whole the company already cuts a good figure. So let's hope that our request for a more comprehensive service, English-speaking support staff and a wider selection of payment methods will be answered promptly.

Author: Jake ErvingRated: NYSpinsAuthor Rating: ⭐⭐⭐⭐ 92%Try NYSpins now

2 user reviews for NYSpins