PLEASE NOTE: From 01.01.2018 it is no longer possible in Stargames Casino to play for real money. The provider has decided to offer only a virtual currency, in the form of Stars. Stars can be acquired by depositing real money, but the withdrawal in real money is no longer possible.
However, if you would like to try your luck and play with real money we can offer you our Stargames Casino Alternatives recommended. The editors of FindCasinoBonus.com have made a search for you and summarized the safest and most reputable online casinos in an overview. There you can also find out how the individual casinos performed in our big casino test.
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|Info about Stargames
Stargames plays in our casino comparison right at the top. The company was able to convince in all tested categories – on the one hand through its performance, on the other hand through the special game variety, which cannot be found in this form a second time. Even a detailed test of the 10 most important criteria does not reveal any weaknesses. On the contrary: A strong company awaits the player here, which scores above average in all points!
Particularly noteworthy is that Stargames is one of only a few providers to offer first-class Novoline games – and exclusively originals, as we have known them from the land-based arcade for decades. The counterparts that are active on the net were not nearly as extensively equipped with slots and classics as this Online casino.
Stargames Casino, which was only founded in 2008, was converted into a Novoline online casino around 3 years after its career began and has been generating millions in revenue ever since. A look at the current stock situation speaks volumes. Hardly any other company in the industry is in such a good position – and of course not only in terms of revenue.
Particular strengthsNoticeable weaknesses
- PayPal for Australian players
- Original Novoline games
- All games can be played in the demo version
- Australian gambling license
- Secure payment methods
- High odds
- Attractive loyalty program
- Poor customer service
- Bonus terms and conditions hard to find
Detailed test report on the online casino Stargames
In the following test report, our editorial team deals in detail with the various test categories – and structured in such a way that it is very easy to get an overview. Our criteria are based on years of experience. A total of 10 main criteria have been closely examined.
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1) The odds
The Stargames odds for all the games that Stargames Casino has to offer are impressive. They lie with 97% on average above the usual range. Especially in the slots category, payouts are offered that you will definitely not find a second time. This alone makes Stargames one of the most attractive providers in our win rate comparison.
The odds in the Live Casino at Stargames are also impressive. Evolution Gaming and Extreme Live Gaming are responsible for ensuring these odds. Although the values are difficult to compare with those of slot machines, Stargames also performs well in this sector.
You can feel in good hands at Stargames Live already because of the extensive selection of tables. Qualitatively, it is difficult to surpass what is offered here. Strategically, the company has really shown class, because the two most important biggest in the live gaming industry have been deliberately combined here.
A great advantage at Stargames Casino is that the the odds of the respective game directly in the winnings table. is. Transparency has a high priority at the company. Of course, it also runs through the other areas tested by us.
Stargames Casino currently rewards the game types below with the best winning odds:
- Novoline Slots
- Live Casino Games
- Jackpot Games
Neither the win rates nor the RTP can be criticized at Stargames Casino. True, there are a few "rough edges" in the test, such as the lack of live support. But to make that an exclusion criterion would be a bit far-fetched. In the most relevant aspects, the company convinces all along the line.
Once again: All winning odds for certain symbol combinations, special symbols or in the case of classics winning hands and number combinations, are explained separately in the games and turn out very high overall. The RTP, theoretical payback of all earnings, is also top-notch. On both counts, Stargames has established itself as a frontrunner.
2) The game offer
Who would have thought that Novoline games could turn out to be so versatile? The Austrian-based company apparently never tires of developing new slots and classics on a regular basis. Greentube is responsible for the digitalization – a subsidiary that deals exclusively with the online gaming sector.
The range of slots, table games and other categories comes exclusively from Novoline. Unlike many competitors, Stargames continues to limit itself to "its" brand – and already stands out clearly from the broad mass. Trying out all Novoline games takes a lot of time. No sooner have you gotten to know the most popular games than the company introduces top novelties again.
The focus at Stargames Casino is clearly on slot machines. More than 100 titles can now be found in the attractive portfolio of the provider. Some titles are already known from local casinos, while others have been published by Stakelogic under the Novoline label and can be found exclusively in the online casino. In addition, Stargames also offers a live casino, skill games, poker and some other gaming options. However, they play only an incidental role in the Stargames game offer.
The said Live Casino was actually not developed by Novomatic itself. Here, the operators rely on the know-how of two groups that are exclusively active in this field: Extreme Live Gaming and Evolution Gaming. Both companies can only be praised for their first-class work.
With the Skill Games section, Stargames clearly stands out from its competition. There is no talk of classic casino entertainment in this category. Nevertheless, the social games are very popular with customers.
3) The Live Casino
As a rule, live casinos are not too extensive, because usually this area is limited to a few well-known table games – including roulette and blackjack. Stargames Live Casino, on the other hand, has managed to enter into cooperation with two greats. This results in a variety of gaming options that you don't experience every day. First and foremost, of course, everything revolves around common classics.
However, various versions have been integrated, which provide variety and the best entertainment. The "atypical" variants, such as "Golden Ball Roulette" or "Blackjack Party", are particularly popular with players. In addition, exclusive Stargames gaming tables have been developed, which do not exist in this form a second time.
The 5 most popular live games at Stargames Casino are:
- European Roulette
- Classic Blackjack
- Novoline gaming tables
- Australian Roulette
- VIP Blackjack
From a purely technical point of view, the live games at Stargames Casino are hard to beat. They are streamed from specially rented studios – operated by Evolution Gaming and Extreme Live Gaming. Although the section is untypically extensive, it is difficult even for beginners to keep track of everything. Those who prefer a special type of game have the option of filtering the tables – for example, to display only Blackjack or Roulette.
A look at the Stargames promotions calendar is of course especially worthwhile for live players, as the provider presents them with special promotions. The additional chances are integrated into the game by the croupiers themselves. What exactly this is all about, we will reveal in our dedicated test section.
At the live tables, it is possible to communicate with the croupier or live dealer via chat. This creates a particularly realistic atmosphere, which almost makes you forget that you are in your own four walls and not in a real casino.
If you don't want to miss any events, Stargames has set up a special Live Casino Newsletter. You have to register for it by entering your e-mail address. The company regularly spoils its customers with new highlights.
When it comes to the Stargames Live Casino, the operators can definitely be called perfectionists. In this sector, nothing was clearly left to chance. In the end, registered users benefit the most.
4) Deposit / Withdrawal
Deposit: Which payment methods are available at Stargames Casino, of course, depends a bit on the country in which you are a resident player. For customers from Australia, there are all the usual options, and even PayPal is offered. This fact alone speaks for the seriousness of the company, as the operators of the online wallet only work with very few casinos.
A deposit to the Stargames customer account is possible with all online wallets as well as Giropay and Sofortüberweisung for as little as 10 euros. We would like to emphasize that the casino does not charge any fees for this transaction. The common payment amounts are predefined as soon as you have registered as a player. Typical values are between 15 and 500 euros. However, there is of course the option to opt for an alternative payment. This can be easily entered in the field provided for this purpose.
For those who like to book money to their account often, it is of course advantageous that no fees are charged. The situation is different for withdrawals. More about this later. Once the desired amount is entered, you can choose between 8 payment options. The casino will then automatically guide the user until the transaction is completed. With all payment methods, the booked amount is directly available on the user account.
The options offered by Stargames Casino to customers from Australia can be divided quite simply and clearly:
1. deposits via bank account
2. deposits with debit cards
3. recharge betting account with prepaid cards
4. wallets (electronic purses)
- Skrill 1-Tap
5. credit card transfers
The processing times are quite similar for all systems. This means money is either available immediately or within a few minutes on the player account. No one has to put up with long waiting times at Stargames Casino. That is why the company has deliberately left out the classic bank transfer.
Which option is the best depends on personal needs and preferences. If you have a wallet account, it is of course a good idea to use it. Paysafecard requires a purchase from an online or local retail store. Credit cards are not owned by every player. In the end, the decision lies with the player himself.
The processing of withdrawals at Stargames Casino is more than exemplary. Even a classic bank transfer – the counterpart to Giropay and Sofortüberweisung – takes no more than five business days with this provider. Transactions via an online wallet work even faster.
How quickly money is available actually varies from payment method to payment method. The decision as to which option is preferred should be made before the first deposit, because Stargames only allows withdrawals in the same way as the money was previously booked to the player account. If you use Skrill, you will not be able to withdraw your winnings via Paypal, but you will have to select Skrill for this method as well.
The following payment methods are available for withdrawals at Stargames Casino:
- Credit cards (Visa, Master Card, Maestro)
- Bank transfer
- Skrill (Moneybookers)
Online wallets have proven their worth in the online gaming sector. They allow deposits in real time, and even the payout of winnings usually takes no more than two to three days. Those who like it more classic will find good alternatives at Stargames Casino – first and foremost the traditional bank transfer as well as credit cards.
Important note: As already mentioned, the same method must be selected for both deposits and withdrawals. Exceptions are Giropay and Sofortüberweisung. For this purpose, Stargames Casino has set up the typical bank transfer as a withdrawal method – which of course takes significantly more time than electronic wallet
5) The customer service
Casino customers are usually spoiled and prefer to get rid of their concerns in the direct live chat. However, Stargames Casino has dispensed with exactly this – which leads to a significant point deduction for us. Alternatively, it is possible to send an e-mail or contact the hotline. Again, we have to deduct points, because 14 cents per minute are charged for the phone call. After all, Stargames customer service is available 24 hours a day.
The company promises fast response times and can actually keep them. Nevertheless, chargeable hotlines do not exactly make a company of this size more popular, and a live chat should also be a matter of course in this day and age.
These two contact options are currently available:
- Phone (fee-based): Topics that are a bit more complex are easiest to discuss with the expert team over the phone. However, as a customer, you certainly don't want to have too long a conversation, because 14 cents per minute is a hefty fee for actually having "just" one question.
- Inquiry by email: If you want to save costs, you can contact the email support, available at [email protected] is the best option. Users receive a response within a few hours. Even complaints are processed promptly, according to the operator. The corresponding topic should already be specified in the subject line, because the faster the requests can be processed by the support.
Unfortunately, there is no guarantee that the 24/7 support will always be in Australian. At certain times of the day it is advantageous to be able to speak English. All other customers can only be advised to send out the questions by mail and insist on being attended to by a English-speaking employee.
Our experience shows that the team behind the scenes works very conscientiously and also has the necessary skills to answer all inquiries quickly and easily understandable.
Australian-language support is usually offered during the usual core hours, although most questions can be answered by the extensive FAQ anyway. Anyone who still needs help will receive it 365 days a year.
6) The website
Clear structures make it very easy to get started, even for non-experts. Although the bonus advertising is a bit irritating, the company ultimately tries to provide customers with as much information as possible. In itself, the Stargames website proves to be well structured. All important sections can be reached with one click. There is also a promotions page, the search function for favorite games and many other details that are offered under the game preview. Stargames Casino is definitely one of the most transparent companies in the industry, which even provides details about odds and winning opportunities in the games.
The operators deliberately rely on a simple design, because the goal is clearly to satisfy beginners and experienced players alike. Finding your way around is easy on the homepage. After a few minutes, you automatically browse through the categories, look at the footnotes and find out everything important without having to search.
To start a game, simply move the mouse over the preview image. Here users have the choice between "Stars" and real money mode. The demo versions are intended to give new customers in particular the opportunity to familiarize themselves with game functions and chances without any risk. All betting options and features are shown there under real conditions, without any real bet being required.
While the home page displays preferably the new titles, all game forms can be sorted thanks to clearly arranged headings. One click on the respective category and Stargames displays exclusively slots, live casino games, poker, skill games or classic casino games.
The no-frills design of the website looks very classy. You feel like you are in a real casino as soon as you open the homepage. The only drawback is that no demo game is possible without registration.
After all: The registration itself does not take longer than a minute at Stargames.
The navigation in the casino and the Stargames loading times correspond to the usual standard. We do not want to give a separate praise for this. Nevertheless, it still does not seem to be a matter of course that a provider in this industry provides so much clarity and transparency. A look at the lower part of the homepage is worthwhile, because guests can learn everything about licenses, payment options, and last but not least, the headquarters of the group. This in particular plays an important role, as only EU providers can be used legally in this country.
7) The casino app
Stargames is one of the most innovative online casinos when it comes to mobile gaming. Players are offered every conceivable option to play on the go – and even without installing an app! Strictly speaking, you can choose between several options at this company. We have tested them all in detail and finally come to the high point rating in the area of Stargames mobile casino games with good reason.
Which variant you choose is, of course, up to you. The popular Novoline slots at Stargames can be played directly in the browser of your smartphone or tablet. If you enter the URL Stargames.com there, you will automatically land on the page optimized for the device and can benefit from the full range of games. Alternatively, the provider provides you with the corresponding apps for Android and iOS devices.
Stargames Casino is available for mobile use on the following devices:
- iPhone and iPad (from iOS 6.0)
- Devices with current Safari browser
- iPhone 4 and higher
- iPad 2 and higher
- Android (from 4.0)
- Chrome, Firefox browser
Mobile gambling actually has some advantages. You are not tied to your four walls thanks to the mobile website or alternatively apps. However, it must be said quite clearly that the choice wants to be well considered. While the apps run stably even with a poor internet connection, Stargames' mobile websites are much more extensively equipped with games.
Our tip: It's best to simply try out both! You can uninstall the app at any time if you like the mobile Stargames website better. Conversely, it is of course possible to rely solely on the dedicated apps for Android and iOS devices.
8) The new customer bonus
Of course, a Stargames new customer bonus alone does not make an online casino. There are clearly more relevant decision-making criteria, and yet we are of the opinion: at least some relevance should be attached to the promotions at Stargames Casino. Players already have the opportunity to inform themselves in detail about the offers before they register.
Many gaming enthusiasts make the mistake of looking at the amount of the bonus alone and letting it bind them to a casino. But: even if a company pays $1,000, this does not mean that the turnover conditions are realistic. At Stargames Casino, therefore, far more aspects played a role than just the bonus amount alone. There is no way around conditions with any gambling provider. They are therefore deliberately the focus of our test.
The Stargames Casino promises all New customers a 100% bonus up to a maximum of $500. Stargames has just increased this bonus from $100 to a whole $500. A big advantage: New customers have a whole six months to fulfill the turnover requirements. In this half year, it should be possible to convert the bonus amount into points 100 times without any problems. How exactly the points are calculated and which bets are required for this depends a little on the selected game type. Live casino games and poker games, for example, are not credited – slot machines, on the other hand, are credited even more generously.
Using the casino bonus at Stargames – that's what matters:
- The deposit must be made within a few days after registration.
- Stargames doubles the deposit up to an amount of 500 euros
- The bonus must be converted into points 40 times
- If you request a withdrawal while the bonus is active, the bonus will expire
- Once the bonus is activated you have 30 days to convert it
Behind Stargames is the Novomatic AG one of the world's largest and most successful gaming companies. The company does everything in its power to maintain its good reputation in the online gaming sector. This makes the decision to enter into a cooperation with Stargames all the more conscious. The successes of the last few years since the merger speak for themselves.
All information about winning odds, bonus conditions, etc. is provided transparently to players at Stargames Casino. The company is also licensed in Malta and is thus subject to the regulations valid in the EU in the field of gambling. Regular monitoring is ensured so that players can be sure of fair gaming conditions and chances of winning.
The fact that there is no live support does not detract from the seriousness of the company – even if one would wish for a chat. The business policy at Stargames Casino is exemplary. As before the provider concentrates exclusively on Novoline games. This alone sets it apart from its competitors.
In our Stargames games section, it is made clear that Stargames can do a lot more than Novoline slots. Classic tables, an outstanding live casino and not to forget the popular skill games. popular skill games make for an appearance that is well worth seeing. Nevertheless, it becomes clear right away: slots from the world-renowned label clearly account for the largest turnover here.
As a branded casino alone, Stargames can stand out and of course appeals to a completely different target group than the competition. The comparison with Sunmaker, the first and still most popular Merkur casino, fits quite well at this point.
The fact that sports betting is no longer available does not detract from the gaming fun in any way. Stargames is still a full-fledged casino that leaves nothing to be desired in terms of variety.
On the "Stargames News" page, we will regularly provide our readers with news, current games, promotions and offers.
10) Our experiences
Our Stargames experiences should provide information about how the provider performs in the practical test. The first impression is already a positive one, but of course it alone does not say too much about the true core competencies of the company.
Over the past few years, we have intensively studied Stargames and its advantages and disadvantages. No one should be deprived of the experiences we have made in the process. The factual assessment is particularly important, because ultimately it is about putting facts on the table – and without glossing over shortcomings in any way. In the following, we would like to bring the advantages of Stargames to the point:
Here's what speaks for Stargames:
- Largest Novoline online casino
- Many years of experience in the gaming industry
- Unique, innovative casino games
- No software download required
- Market leader in Novoline originals and exclusive games
- Above average win rates
- Stable bonus offers and promotions for both new and regular players
Author: William BrownRated: StargamesAuthor Rating: Test Stargames now
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