The Queen Vegas Customer Service

PLEASE NOTE: Queen Vegas Casino is withdrawing from the Australian market and closing its doors.

Unfortunately, Queen Vegas is no longer open for players from Australia. Who is looking for a good and reputable online casino, will always find it on, because we test and present the best providers in the industry.

A list of alternatives can be found in our current casino recommendations

Alternative online casinos


Simplicity has Queen Vegas Casino already written at its founding a few years ago on the flag. Registration as well as games and payment methods are self-explanatory. On the other hand, if it is about bonus offers, you will be provided with an information page.

If you still have questions, it is good to know that you can rely on the customer service. According to the operators, you can even get support around the clock. So if you have any questions at night, just let us know!

It goes without saying that the service is free of charge. The question remains, how you can actually contact Queen Vegas Casino and whether you have to pay attention to anything. The bad news first: There is actually no hotline. However, we will go into this in a little more detail in a moment. First of all, here is a brief overview of the options that Queen Vegas currently has to offer you.

Email [email protected]
Queen Vegas Phone Hotline not available
Live Chat Yes, available

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Regarding the 24/7 support it should be said that not always English-speaking employees are available to you. The operators therefore give you the tip to formulate questions directly in English if possible. This will save you long waiting times. If you do not have any foreign language skills, free translation programs on the Internet will help you.

Although this option is a bit more time-consuming than a direct conversation, there is usually no question of wasting a lot of time. Before you deal with the support, you can also take a look at the FAQ page at Queen Vegas Casino. Often, questions are unnecessary by themselves.

How can the Queen Vegas support be reached?

Contact option at Queen Vegas on offer?
Online form
Live Chat
Service Hotline
Social networks
More alternatives

At Queen Vegas, the FAQs are divided into four topics subdivided: License & Security, Bonuses & Promotions , Deposit/Withdrawals, and Technical Help. With these areas, the casino usually covers all questions that may arise.

The fact that the site is well sorted makes it easier for you to search for specific answers. If there is really no solution in sight, then you are welcome to log in and start the live chat. Alternatively, simply write an e-mail. We'll get into the individual contact options a bit more specifically in a moment, whereby the Queen Vegas Casino hardly differs from its competitors in this respect.

E-mail support

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A message is also quickly written to the Queen Vegas support. As already mentioned, there are mainly English-speaking employees who will do everything they can to help you as quickly as possible. If you prefer this form of communication, simply address your email to [email protected].

Usually the answer within 24 hours at the latest. at the latest. Our experience is that the trained team often responds much sooner. Provided that further questions arise, such a conversation nevertheless takes an unnecessarily long time, so we recommend opting for Queen Vegas Live Chat.

However, this only applies to customers. As a guest, this option is unfortunately not available to you. The good news is that you do not commit to anything by registering. So, if only for the better services, it is worth setting up your own customer account.

Live Chat

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In fact, Queen Vegas Casino offers you the opportunity to contact the staff via live chat. However, if you are only visiting the website as a guest, this option will not be displayed. You can only chat once you have officially registered and logged in as a customer. and logged in as a customer.

A few simple steps are all it takes to start the chat. The nice thing about this form of contact is that you don't have to interrupt the game in progress to get answers. The chat window is displayed on the bottom right of the web page. You can minimize it with one click. This way you can easily get rid of all your questions without having to wait for a free agent again.

Queen Vegas Hotline

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The Queen Vegas customer service is always there for you. However, there is still no telephone customer service – even though the provider has been operating in Europe since 2011. Apparently, this has never been a problem for players, as most of them prefer to use the much faster live chat anyway.

If, despite everything, you still want to talk to the support team on the phone, then simply send an email as described above and and ask for a callback. If it can be arranged in terms of time, this may well work. As a rule, however, support is rarely needed anyway, so Queen Vegas will probably continue to do without a hotline.

Verification and contact by mail

The operator has always attached great importance to being as accessible as possible for all customers. Transparently, you are therefore not only supplied with the usual data, but you will also learn on the Queen Vegas Casino website where the location of the company is located.

Accordingly, it is possible to contact us by mail, but in the end it still doesn't have much to do with classic support. If you want to express praise or criticism, you can easily send your letter to this address:

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Titanium Brace Marketing Ltd.
38, Triq il-Gnien,
Gzira, Malta

Our conclusion on Queen Vegas customer support and service

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Service is also very important at Queen Vegas Online. Although the company does not have a hotline, you will receive all the faster help via live chat and, if necessary, via e-mail. For us personally, the speed was important, because nothing is worse than having to wait a long time. In this point Queen Vegas Casino has completely fulfilled our expectations.

Likewise the team inspires with friendliness and also knows exactly what is important. We can therefore definitely subscribe to the provider's professional competence. As a customer, you will receive royal advice. The employees give you clear facts without sugarcoating them. This is certainly another aspect that reputable online casinos distinguishes.

In addition, the FAQ page alone is so informativethat you usually rarely have the "pleasure" of having to get in touch with support. Even when it comes to verification, you don't have to do anything more than use the upload function. Queen Vegas really can't make it any easier for you.

Test category Score Recommendation More Info
Odds 90% excellent Queen Vegas Odds
Game offer 92% excellent Queen Vegas game offer
Live Casino 90% excellent Queen Vegas Live Casino
deposit/withdrawal 91% excellent Queen Vegas deposit/withdrawal
Customer Service 88% very good Queen Vegas Customer Service
Website 91% excellent Queen Vegas Website
Gaming App 90% excellent Queen Vegas App
New customer bonus 82% good Queen Vegas Bonus
Security 91% excellent Queen Vegas Security
Experience 92% excellent Queen Vegas Experience
Overall rating 89% very good Queen Vegas Test

Author: William BrownRated: Queen Vegas Customer ServiceAuthor Rating: ⭐⭐⭐⭐88%