777 Casino customer service – our experience

PLEASE NOTE: 777 Slots is withdrawing from the Australian market due to the new regulations.

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A list of alternatives can be found in our current casino recommendations

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Whenever help is needed, you will get it as a customer at 777 Casino by trained, friendly and experienced support staff. The big advantage: You can rely 24/7 on the support because the employees are actually available to all guests around the clock – whether on weekdays, weekends or holidays.

Usually, you can get by without any help at 777 Online. The 777 Casino game offerings are self-explanatory and also most of the payment methods offered will surely be familiar to one. About the limits the company informs you about the limits during the payment process, so that there are usually no no hurdles for players come up.

If something should happen, you can of course rely on the advice of the competent employees, who almost always had an open ear for your concerns in our tests. We also contacted the support as unregistered guests and received competent information even then.

Email [email protected]
Service Hotline DE +44 203 876 8710 chargeable
Service Hotline EN +44 203 876 8709 chargeable
Service Hotline SV +44 203 876 8709 fee required

Also the intensive search on the 777 Casino website did not lead us to any FAQs. So the only thing left to do is to personally contact the team behind the scenes, who work tirelessly to support players in the best possible way.

We have exhausted all contact options and can say right away that the maximum 24-hour processing time provided by the provider is almost always significantly undercut. The easiest way is to call the hotline. Here, the queues are kept within limits and you can rely on quick help. You also have the option of asking questions if something remains unclear. We will tell you more about the hotline later. The selection of contact methods at 777 Casino is actually manageable. So let's get straight to the details:

How can I contact 777 Casino Support?

Contact option on offer at 777?
Online form
E-mail support
Live Chat
Free Hotline
Whats App
Social networks
Other alternatives

Email support

There are many players who prefer to write messages. Contacting the support of 777 via email is possible at any time. This option is especially recommended if the question is not too burning on your mind and you can calmly wait a few hours for an answer.

The operators write that they make every effort to answer customer inquiries within 24 hours. So send your message comfortably to [email protected] and be patient at best. As already noted, it took a long time in the 777 Casino Test rarely took longer than a few hours until we got in touch with customer service.

The downside: If another question arises afterwards, you will have to put up with waiting times once again. At the end of the day, it helps to take a look around the site yourself. Sometimes the solutions come up all by themselves.

If you do not understand English, it is advisable to indicate this in the e-mail. For such cases the 777 Casino has English-speaking employees who will take care of you as quickly as possible. Language barriers can thus be easily circumvented.

Live Chat

777 unfortunately without Live Chat! We have to admit that after all these years in the industry, we personally are very "service spoiled". For us, a live chat simply belongs to it. All the more we were surprised that exactly this contact option is missing at 777 Casino. Hopefully, the operators will think about a chat function sooner or later and integrate it at some point.

Small Pro Tip: You can head over to the sister company 888 and try the live chat there as well to get answers to your questions even faster. A bit of effort has to be put in, but that's definitely better than writing a letter and not getting answers until days later. In fact, 777 still has room for improvement in this respect. A live chat should be a matter of course for renowned online casinos by now – at least that is our opinion.

Free Hotline

Unfortunately, we also have to criticize a little on the topic of telephone support at the moment. The good news is that you can easily reach 777's customer service via hotline. This is active 24 hours a day, but can cost you quite a bit depending on the length of the call.

The reason: The number is a premium rate number. chargeable with a British country code. Should you actually need personal support, you can reach the 777 Casino customer service at +44 203 876 8710.

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Unfortunately, there is no guarantee that you will be connected to a English-speaking employee. However, you can explain to the support that you live in Australia. If available, you will then be provided with appropriate staff members, with whose help you should be able to find quick solutions.

Social media

Social media activity, including Facebook, YouTube and Google +, is less about customer support and more about information flow. News, game introductions and co. await you on all these networks, where you will of course also get the opportunity to talk to the 777 team.

However, when it comes to specific questions about technology, registration, the 777 Casino bonus conditions and the like, then you are better off with the contact options mentioned above.

Nevertheless, it is very helpful to get a first impression on Facebook and the like. If you follow the 777 Casino here, you will at least no longer miss any new offers and promotions and also know immediately when there are new games again.

More alternatives

Sending a letter from Australia to Gibraltar can sometimes take several days. So if you need quick help, contacting 777's customer service by mail is rather suboptimal.

You could carry out the verification this way, but you will also have to put up with waiting times. It is faster and, above all, safer to send documents by mail to 777 Casino Support. The address of the company is:

Virtual Digital Services Limited
601-701 Europort, Gibraltar

Our conclusion on the 777 Casino customer support and service

The casino as such is really well positioned when it comes to its support. Around the clock, you can rely on support. The employees are definitely competent, and the response times are also impressive. All in all, the service works smoothly. We would like to commend Videoslots Casino for this.

Test category Score Recommendation More Info
Odds 91% excellent 777 Odds
Game offer 92% excellent 777 game offer
Live Casino 92% excellent 777 Live Casino
deposit/withdrawal 85% very good 777 deposit/withdrawal
Customer service 89% very good 777 Customer Service
Website 94% excellent 777 website
Gaming App 90% excellent 777 App
New customer bonus 90% excellent 777 Bonus
Security 91% excellent 777 Security
Experience 90% excellent 777 Experience
Overall rating 90% excellent 777 Test

Author: Kevin LansonRated: 777 customer serviceAuthor Rating: ⭐⭐⭐⭐89%