PLEASE NOTE: As of 15.10.2020 Eurogrand no longer offers a casino area in Australia.
"We regret to inform you that due to the new regulations in Australia, we have decided to discontinue all our gaming services in Eurogrand for residents from Australia.
Please note that you can withdraw your funds at any time via "My Account" on the website. If you have any problems accessing your account or withdrawing your funds, you can contact us via email at Customer Service."
The changes do not affect players from Austria.
As an alternative to Eurogrand, here is a list of our current casino recommendations for you.
|Info on Eurogrand
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Huge jackpots, an exclusive VIP program and the best games from Playtech – these are exactly three of the special attributes that make up Eurogrand Casino. The provider has been active for more than 10 years now. Responsible for the casino is the WGH International Ltd. subsidiary of William Hill, with headquarters in Gibraltar.
In addition to Eurogrand, the group operates other gambling sites that have always stood for ingenious winning opportunities and not least for their attractive game selection are known. So there are more than enough reasons for us to take a closer look at the company.
Even the first day is a highlight for new Eurogrand customers, because the company rewards them with a 100$ welcome bonus.
At least as successful is the live offer, which leaves nothing to be desired in terms of variety. You should not miss out on this first-class gaming experience under any circumstances.
That loyalty pays off in this online casino, we can already anticipate. The VIP program from Eurogrand is one of the best in Europe.
Special strengthsNoticeable weaknesses
- Casino with many years of experience
- Top-class jackpot games
- First class Playtech software
- Live games stand out from the competition
- Australian speaking support
- No PayPal
- very long waiting times for payouts
- difficult to convert bonus
Approved payment methods at Eurogrand Casino
Deposit via:Withdrawal via:
3) The Live Casino
There are certainly live providers that have put together an extensive portfolio. That Playtech can keep up with them only becomes clear when you click on one of the live games. Then Eurogrand will take you to its special page. A new window opens, and it is there that various variants of well-known classics appear, which are not visible on the main page.
At this point, at the latest, it becomes clear that you sometimes have to take a closer look to see the potential of a live casino. Eurogrand is well positioned in terms of selection. Besides the classics Roulette and Blackjack you can expect various other games here – including Hi-Lo, Baccarat, Poker as well as the multigame. The latter section makes things extremely exciting. We will go into more detail about why exactly in the detailed Eurogrand Live Test.
The 5 most popular live games at Eurogrand Casino are:
- Casino Hold'em Poker
- Ultimate Power Roulette
- Royale Blackjack
- Multi Play Games
That the selection of Live games at Eurogrand Casino is so extensive that even our editors were pleasantly surprised. Above all, we were taken with the jackpots, because they are what make the Live Casino so special. At least, we haven't come across any jackpot games in most casinos with other software.
Once you have opened the live game, it quickly becomes apparent: the selection is outstanding! Although there are not 20+ blackjack or roulette versions, you have the following to choose from in the Eurogrand Live Casino you will not find at every corner.
It makes absolute sense to take some time and try out different tables. In an exemplary manner, the operators have already labeled the preview images with betting limits. This gives you an insight into the betting possibilities without having to invest money right away.
The upper limit is clearly limited. A maximum of 1,000$ is allowed per game.t. Beginners come already from 10 cents at their expense. These limits cannot be called risky.
4) Deposits and withdrawals to the customer account
Deposit:$All common payment methods are available to you at Eurogrand. Only PayPal is not offered, but there are enough alternatives for the popular e-wallet. In our detailed test on the topic Deposits to the Eurogrand customer account we will tell you the details about the available options.
First of all, it wants to be positively emphasized that Eurogrand itself does not set you any limits upwards. You only have to pay at least 10$. Whether they increase the sum to 100$, 1,000$ or even 10,000$, that is entirely up to you.
At the end of the day, the company has come up with a wonderful way to control your gambling behavior. Here you define yourself how much you want to spend per week or month at most.
For reasons of player protection, it is recommended that you make use of this function. If, for example, you only have 50 euros at your disposal after deducting all monthly costs, then this should also be your maximum limit for deposits at Eurogrand Casino.
Of course, the limits you set yourself can be edited at any time. As a guest, you can already take a look at the payment methods before registering. You have the option of choosing credit cards, Entropay, the Paysafecard, Skrill, Neteller, Sofortüberweisung, Giropay and the fast bank transfer. You will not incur any fees when making a deposit.
On the contrary: You will even rewarded with an extra bonus, depending on the chosen payment method – up to 15% on the deposited amount!
Here is an overview of all deposit methods:
1. Deposits by bank account
- Instant bank transfer
- Fast bank transfer
2. top up betting account with prepaid cards
3. wallets (electronic purses)
Basically, you have a free choice between the mentioned payment methods.
However, each of them offers advantages and disadvantages. We will discuss these in detail in the test section. We can't make the decision for you, but it might be a little easier with our help. Whether you in the future pay with PayPal at Eurogrand in the future remains to be seen.
Currently, the offer is limited to the aforementioned methods – which are always sufficient to satisfy every player. Of course, the deposit will only work once you have successfully set up your personal account. This should be done within a few minutes, because you only need to enter a few key data into the form. Afterwards, the account will be confirmed by yourself, so that nothing stands in the way of a first transaction.
Winnings are the goal in every online casino. If you are successful at Eurogrand, then of course you should get your money promptly. The list of payment methods for a payout of winnings is displayed transparently at this provider.
Just click on "Payout Info" at the very top, and you will find all the details about options and waiting times. In fact, this provider is quite slow compared to its peers when it comes to processing desired transactions.
While the deposit works in real time, you will have to be patient for up to a week before the winnings will ben until the winnings land in your account or wallet. Also, the selection is not the biggest we have seen during our casino tests in the past months. Nevertheless, it should be possible for you to withdraw winnings in unlimited amounts without any problems.
However, the corresponding request will only be processed by Eurogrand if you have previously verified your account verified. Usually a copy of your ID is sufficient. For transactions to the bank account, it may also be necessary to send a current gas or electricity bill to the support. As soon as the data matching is done, the processing of the desired withdrawal will start.
The withdrawal process at Eurogrand Casino works as follows:
- Bank transfer
- Skrill (Moneybookers)
- Eco Card
In the withdrawal info section, Eurogrand Online Casino provides you with various questions and answers. This will give you an insight into conditions and allow you to think about which option is best for you. If you have chosen a deposit option that does not allow you to withdraw winnings, Eurogrand will automatically transfer the amount to your checking account.
5) Customer service
We can only praise the customer service that Eurogrand Casino has set up. Although the English-speaking employees not available around the clock, but you will at least be supported between between 9:00 and 23:00 – seven days a week.
If a question arises outside of these hours, you can of course contact the support team via email. By the way, Eurogrand is also strongly represented in the social networks. Among other things, the company announces new games and bonus promotions here, and it is of course also possible to contact the operators or those responsible for customer service.
The following can really be criticized about the Eurogrand support nothing. All contact options are clearly shown to you, and the communication costs Communication does not cost you anything. In the test area "Customer Service" we report in detail about the competence and reliability of the support team. Here we would already like to give you a first overview of the ways to contact us.
And this is how you can reach the Eurogrand Casino support:
- By phone: The company has for players from Australia and Austria respectively a toll-free number set up. Provided you live in Australia, the easiest way to contact the team is at. 0800 – 6646 725.
- By e-mail: If your questions or concerns have a little time, then written contact is a good option. Customer service can be reached at [email protected]. A positive aspect is the fast response time. As a rule, you do not have to wait longer than a few hours for an answer.
- Via Live Chat: The chat function is available to you in the casino during the specified opening hours. However, you can only use this after registering. As an unregistered guest, you are left with the two aforementioned alternatives.
FindCasinoBonus.com was not satisfied with the options as such. The response times and the professional competence of the employees were also checked. It quickly becomes clear that the team behind the scenes is specially trained on all questions regarding casino games, bonuses, promotions and, of course, the technology of the casino.
6) The website
The website of a casino can basically be viewed from two perspectives. On the one hand there are Design and optics. This area is primarily a matter of personal taste. Our editors have therefore dedicated themselves to the task together and can compile a few facts at this point that allow an objective assessment.
Let's start with the background. Eurogrand already opted for simple elegance years ago. The black, which forms the contrast to the web overlay as well as the preview images, might be a bit too plain for some players.
At least there are no distracting banners there are no annoying banners or a too colorful designthat could distract you from the actual action. On the other hand – and this is the more important factor – is the website structure.
The detailed test on our pages is intended to show you the advantages and disadvantages of the Eurogrand website website has to offer. These include, among other things, the clear sorting of the game sections.
At the very top, directly below the registration function and your then displayed customer account, you will find the opportunity to download the Eurogrand software or to learn more about promotions, first steps, payment methods, the VIP Club and the like. The transparency of the Eurogrand website we also have no doubts.
At the very bottom you will be given the details about the operator, and from here you can open all the links that will inform you, among other things, about the privacy, contact options and the like. Also, with one click you can reach the pages of the licensors, in this case the Gibraltar Gambling Commission
7) The Casino App
Mobile gaming has been on everyone's lips for a few years now. Hardly any casino today can do without special apps, because after all, the mobile target group is now one of the largest of all. Eurogrand relies on two different apps as well as a mobile HMTL5 website..
The latter can be launched by really any tablet and smartphone user, as long as the browser is up to date. This not only saves you the download, but you also get access to a significantly larger game palette. The two Eurogrand apps on the other hand are aimed specifically at customers who have an iOS device (e.g. iPhone and iPad) or an Android smartphone or tablet.
The advantage of this is that you can play without interference even without good internet reception. However, the range of slots and classics is significantly reduced compared to the mobile website. It therefore seems all the more sensible to use both options – whenever the advantages outweigh the disadvantages. As long as you scan the corresponding QR code, the app is released directly by sending a link.
Here you enjoy a convenient way to play, because the app updates run automatically without the need for a Play Store. This is, of course, more convenient than if you were to pull Eurogrand Mobile from Google Play.
Eurogrand Casino is available for mobile use on the following devices:
- iPhone and iPad (iOS 6.0 and above).
- Galaxy S5, S6, S7, Note, Tab, Edge, and more
- iPhone 4 and higher
- iPad 2 and higher
- Android (4.0 and higher)
- Chrome, Firefox browser
Our detailed review of the Eurogrand Mobile Casino shows you where the strengths and weaknesses of the apps and the mobile HTML5 website lie. If you're smart, you'll compare both options and use the apps on the go, while the mobile website is used on the couch at home. It is enough to register once for all the options offered.
8) The new customer bonus
The Eurogrand Bonus 2024 should not be missed by anyone. After all, the company spends all new customers 100$ on the first deposit. At least 20$ you have to investto qualify for the gift of the house. There are no free offers, but a total package that is worth looking at.
The provider also shows a fair side in terms of turnover requirements. After 35 times of playing through the bonus plus your own money you are allowed to have all winnings paid out. The bonus itself is deducted from the total amount beforehand.
Of course, you should not be tempted by the high bonus alone. It makes sense to take a look at our test section and be aware of how high the turnover is in the respective currency.
An example: You deposit 100 euros. This amount is automatically doubled by Eurogrand. The total available 200 euros should now be converted 35 times. This means that only after wagering 7000 euros is a payout of winnings allowed.
If you request a payout before then, the offer expires automatically. Of course you can also completely waive the Eurogrand welcome bonus if you wish – and thus also avoid all turnover requirements.
Casino bonus at Eurogrand Casino – this is what you should pay attention to:
100% bonus up to $100 – deposit of $20 required.
- 35-fold turnover of bonus and own money
- Max. Withdrawal 2000$ from the bonus
- Bonus expires 7 days after credit
9) Security: how serious is the Eurogrand Casino?
Eurogrand was founded in 2006 and is still one of the market leaders in the online casino industry. market leaders in the online casino industry. Despite the fact that the company is limited in all areas solely to Playtech as software, the competition has a hard time passing the group. There are thousands and thousands of players for whom no other provider than the Eurogrand online casino comes into question.
The question of whether there is a reputable gambling company behind the brand is actually self-answering. The license issued in Gibraltar speaks volumes, because after all, the gambling authority there is considered one of the strictest in all of Europe. When it comes to the liquidity of an online casino, the requirements are even higher than those of the MGA Malta.
The company was also awarded by the Gamble Aware. This body verifies the security measures taken by a provider in the industry. At Eurogrand, player protection is clearly a top priority.
Behind the Eurogrand brand is WHG (International) Ltd, one of the most experienced gambling companies in the world. The company not only operates this online casino, but is also the owner of other well-known brands – including 21 Nova and William Hill (to the William Hill Casino Test ).
The Gibraltar Gambling Commission has granted the label licenses for sports betting and gaming. Accordingly, all areas of William Hill are covered by the company: starting with WH Bingo, and ending with Sports and Vegas. Eurogrand is a bit smaller than its sister casino, but still has a lot to offer.
The operators of Eurogrand Casino Online still rely on the Playtech software expertise and flexibility. This operator has managed to develop an incredibly varied range of games. Today, you can even benefit from real live classics, which are filmed in studios rented specifically for this purpose and broadcast in real time.
The Playtech brand became known above all for its profitable jackpot slot machines. At that time, the company had received a license from Marvel.
Today, Playtech and Eurogrand are focusing on other superheroes, because the cooperation with Marvel was terminated some time ago. However, the balance is not only made by Batman and Co. various license slots, which revolve around well-known movies and series..
If you are looking for high-carat winnings, you should definitely take a look at the jackpots section in the casino. It is not uncommon for millions to be played out, and there have been quite a few winners in recent years.
With all the benefits that Eurogrand delivers to its players, we must now turn to a less than pleasant fact. The fact is that the operators take a very long time to process payouts and then to and then to carry them out. In the past, this often led to negative criticism.
However, we can assure you after our detailed casino test that the waiting times that sometimes occur are not a sign of a lack of seriousness. You can be sure that you will receive your winnings as quickly as possible.
Ultimately the team behind the scenes is very conscientious. After all, there are sometimes enormous sums to be transferred. This takes time and wants to be well checked – also and especially to protect you from possible fraud by third parties.
Another important aspect is the registration at Eurogrand Casino. Only after it has been carried out, you as a player have full access to the casino games. Play for free without registration, unfortunately, that is not possible here.
After all: You do not take a risk with the registration. If you don't like the Playtech games or generally don't feel like investing real money, then you are free to use the free games or log out again if necessary.
10) Our experience with Eurogrand
European precision, fairness and innovation – these are just three of the many attributes that we were able to experience for ourselves at Eurogrand Casino. Of course, we would like to share our personal impressions and experiences with the provider with you.
At this point, we would like to tell you what the first impression is, which games seem to be especially recommendable and whether the information provided by the provider bonus conditions, winning odds and the like are actually correct..
Afterwards, you are of course welcome to register yourself and your own experiences at Eurogrand gather your own experiences. We can already state that this online casino can be recommended with a clear conscience – regardless of your personal gaming tastes.
Right from the start, our editors noticed that Eurogrand has remained true to its concept to this day. Colorful thumbnails still dominate against the black, timeless background. Also the Welcome Bonus from Eurogrand Casino has been around for what feels like an eternity. Apparently, the provider fares best with its structure – as evidenced by the many customers who have been registered at the casino for years.
Eurogrand is a brand that has always stood for solid games. Playtech is not the least to thank for the enormous success of the online casino, as the cooperation is one of the best experienced on the European gambling market today. The company also focuses on, to put the player in the focus. This works best through the various bonus promotions, which are not only aimed at new customers.
The VIP program can also be seen. Through regular new introductions, it is possible for the provider to keep its guests happy in the long term.
After all, anyone who knows Playtech games knows not only their high quality quality, but can also be sure to bet on attractive attractive Eurogrand odds. to come across. After more than 10 years on the market, those responsible know exactly what players want – and they have always coordinated perfectly with "their" software provider. Meanwhile, Eurogrand also owes its success to the fact that many slots and classics no longer need to be downloaded.
This speaks in favor of Eurogrand Casino:
- Experienced online casino
- First-class games from Playtech
- Top-class jackpots
- Playable with and without download
- Free entry thanks to various demo versions
- Unusual live games from Playtech
- Competent support through English-speaking support
Live games are a must for today's online casinos – at least if they want to stand up to our rigorous scrutiny. As an unregistered guest, you initially only get a small overview of what's inside the live casino.
Once you have logged in, you will probably be surprised, just like us, how extensive the offer is at Eurogrand Casino. You can choose from roulette, blackjack and other games in different variations.
To ensure that everything at Eurogrand Casino is above board, the provider is subject to the constant controls by the Gibraltar Gambling Commission.. You will hardly find a stricter regulatory authority in Europe.
This not only stands for the protection of players and transactions, but it also demands a high level of liquidity from the licensed online casinos. This guarantees that you will receive your winnings in any case.
Eurogrand has many slots and classics as a free version on offer. Whether you risk something or not is up to you. Overall, the risk is kept within limits, because most of the time the Game entry possible from just a few cents.
Eurogrand is very well positioned when it comes to payment methods. Accordingly, you can actually opt for any option without having to worry about security. Deposits work without any problems.
You always have the option to play for free at Eurogrand. The only exception is the Eurogrand Live Casino, which, however, does not exactly demand huge sums from you. Basically, the company's offer can be seen.
Even after collecting our own impressions, we were only able to find a few aspects that could be criticized. For example, the processing times set by Eurogrand are processing times are a bit too long. In practice, things looked a bit different. While four days of waiting time are specified, we actually never had to wait longer than five business days for our money. This is paid out in any amount without ifs and buts.
All in all, the Eurogrand online casino can be rated absolutely positively. The first positive impression has also been confirmed in the long-term test. If you would like to learn more, then it is best to look directly at our other test sections on Eurogrand.
Author: Jake ErvingRated: EurograndAuthor Rating: Test Eurogrand now