PLEASE NOTE: Vegas Hero withdraws from the Australian market from 01.07.21 and closes its doors.
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Genesis Globald Ltd. is one of the youngest and at the same time most innovative groups in the gambling industry.
The operator had its big breakthrough with Casino Cruise – a kind of virtual cruise ship for casino players. Spinit, Sloty and now the new Vegas Hero online casino, which was launched in 2017, followed.
According to the motto "Heroes. Vegas. No limits" are offered here first-class games from various providers are offered here – including Net Entertainment, Quickspin, Microgaming, NextGen Gaming and Play 'n Go.
The renowned provider Evolution Gaming is responsible for providing the Vegas Hero Live Casino.
The Vegas Hero Casino sweetens the debut of its new customers with a bonus up to 1,000 euros. In addition, 50 free spins beckon directly after registration.
🚨 From 18+, please note the terms and conditions, Max Bet Rule Maximum bet of $5 per spin when bonus is claimed
Particular strengthsNoticeable weaknesses
- Optimized for mobile entertainment
- More than 1000 games
- Exceptional promotions
- Secure payment methods
- Ingenious VIP concept
- No PayPal available
Approved payment methods at Vegas Hero Casino
Deposit via:Withdrawal via:
3) Live Casino
The operators have done everything right in this area as well. They were obviously very keen to offer players the widest possible a wide range of live tables. to offer. For this reason, the two established providers Evolution Gaming and Net Entertainment were united in a special way.
There are various differences between the manufacturers – also and especially when it comes to the betting modalities. If you want more than just simple roulette, you will find it in the Vegas Hero Live Casino is definitely the right address. Among other things, the following are offered Games like Rocket Roulette, different versions of Poker and not to forget the spectacular Dream Catcher Wheel.
There is the possibility, to enter the live casino of Vegas Hero with a bet of 10 cents. There are no free live games here, but in the end, the offer does not differ from that of other online casinos. You should at least bring a certain degree of willingness to bet – it's worth it!
In our review of the gaming area, you can learn more about game variants, betting options and, last but not least, about winning opportunities that are open to you in the live casino. One plus point is clearly that Vegas Hero live also works flawlessly on the go. That alone should be reason enough to take a closer look at the gaming section.
4) Deposits and withdrawals to the customer account
Deposit: Vegas Hero comes pretty close to our expectations in that area as well. It Skrill and PayPal are missing in the cashier area.but there are many secure alternatives available to you. In the practical test, it was shown that the deposit works just as easily in real timeas we expect from a reputable online casino. You also do not have to fear fees here. The transactions are also absolutely secure. In this respect, our expectations were all met.
The fact that the aforementioned deposits are not yet active in Vegas Hero Casino does not detract from the seriousness of the provider. Keep in mind that Vegas Hero has only just been founded. For this, the site already makes a more than good figure. Whether you decide to use Sofortüberweisung or other payment methods does not matter in the end.
For all options the minimum amount of 10 euros applies. However, the upper limit can vary and ranges up to 5,000 euros for common systems. With this, you can start quite a bit in the casino. It is advantageous that you can already inform yourself about the deposit methods and conditions before a possible registration. This testifies to the highest transparency – another indication that Vegas Hero is reputable in every respect.
Here is an overview of the permitted payment methods:
1. deposits via bank account
- Instant bank transfer
2. top up betting account with prepaid cards
3. wallets (electronic purses)
The bottom line is that players lack nothing in this area. About the absence of two payment methods can be easily overlooked. Despite everything, you have the possibility to make a deposit without any effort – among other things, with your checking account, or even by credit card and e-wallet. We really didn't expect such a young company to be so well positioned.
In recent months, we have encountered various "newcomers" in the industry that have significantly fewer payment methods to offer. We are all the more pleased to be able to draw a positive conclusion here. We will gladly go into more detail about the advantages and disadvantages of the various options in the corresponding test section.
The fact is that you don't have to worry much about getting started with real money. The basic prerequisite is of course the registration at Vegas Hero Casino. Once you have done this, there is nothing standing in the way of your first deposit.
There are certainly casinos with higher deposit limits. If, contrary to expectations, 5,000 euros are not enough for you, you still have the option to make another transaction at any time. It makes sense to divide your money a little anyway. You will be rewarded with bonuses on the first four payments – up to 1.000$ in total.. We'll tell you a little more about this further down in the test.
You are welcome to verify your customer account immediately. What documents are required for this, the operator tells you in detail on his page. The sooner you complete this step, the easier it will be to request a payout later. This is only possible for verified players. Otherwise it is important to choose a deposit from 10 Euro and have fun – a task that will surely be easy for you at Vegas Hero Casino.
We would have hardly believed in a shortcoming after the first positive impressions. Unfortunately, this is exactly what shows up when it comes to the payouts of winnings at Vegas Hero Casino. Although they are possible without any problems and even free of charge, the limit per transaction, however, is only 2,300 euros – which is certainly too little for many players.
Especially after a jackpot win, you would have to practice patience, because the upper limit can unfortunately not be changed at Vegas Hero Casino. So the only thing left to do is to have money paid out several times. After all, the processing times are solid at one to three business days.
Those who request their payout at Vegas Hero via Neteller or EcoPayz usually do not have to wait longer than 48 hours for their money. The minimum amount is also convincing, because a payout is already possible from 10 euros.
This is how winnings withdrawals work at Vegas Hero Casino:
- Bank transfer
It is important that you use the same method for withdrawals that you used to make your deposit. In all other cases, the bank transfer is used for reasons of money laundering protection. Here, the processing alone takes processing alone takes up to five working dayswhich is why e-wallets and credit cards are preferable in our opinion.
5) Customer service
We would gladly give Vegas Hero full points if there was 24/7 support. The employees are available daily from 10 a.m., which is usually quite sufficient.
Moreover, no common contact option has been left out. You can choose between live chat and other options. We were also convinced by the fast response time. Requests of all kinds are answered as quickly as possible by a English-speaking team. You can just point out by mail and live chat itself, if you are not powerful in the English language.
The employees at Vegas Hero Support make a great effort to answer your questions and help you reliably – no matter whether you want to know more about payments, gaming options, odds or technical topics. Usually, it is enough to have a look at the FAQ page of the provider.
Here Vegas Hero specifically addresses common questions.
This is how you can reach Vegas Hero support
- Phone: For players from Australia, Vegas Hero Casino has set up a free hotline. You can reach the staff daily during service hours at 0800 – 724 10 89 or else 0800 – 00 62 69. By spreading the call over two numbers, the waiting time is shortened enormously.
- E-mail: You can also send questions, concerns and criticism to the provider by e-mail. If you need support, please send your message to [email protected]. Personal documents for verification are sent to [email protected]. If there are any grounds for criticism, the staff can be contacted at [email protected] open at any time.
- Live chat: The Live chat is active daily from 10 am. Here questions and problems can be solved even faster and easier. As a rule, an employee is available immediately. We ourselves did not have to wait longer than 5 minutes for an answer in the practical test.
There are really hardly any questions that are not dealt with in the FAQ. Personal contact with the support is therefore rather rarely necessary – at most to carry out the necessary verification of your data. Otherwise, games, bonuses and promotions are also usually self-explanatory.
Vegas Hero Casino provides you with detailed information in a transparent manner. You do not have to do anything more than read through the terms and conditionsbecause the rest is self-explanatory while playing. Nevertheless, it is of course good to know that you are not alone in the event of a case, but are supported first-class as well as with a maximum of competence.
6) The website
Vegas Hero is a rather plain online casino. The start page gives a solid impression, without overwhelming its guests with colorful pictures, animations and the like. The fact that the concept is so minimalistic has a positive impact on the Vegas Hero performance. One should not forget that Vegas Hero is first and foremost a mobile online casino.
Accordingly, the designers have cleverly catered to the needs of their smartphone and tablet customers. One can also speak of timeless elegance while the modern look is definitely impressive. However, you will only experience it on the homepage.
The sections themselves are clearly structured and therefore you can expect a very simple menu navigation – another aspect that speaks for the provider. Of course, not only the design plays a decisive role for our rating. First and foremost, it is about the question of how it is handled.
At the top left of the Vegas Hero website, a drop-down menu awaits you, as is typical for mobile sites. Here you can access the games, support and other areas. Registration and login are as easy as pie with a click on the corresponding buttons.
You don't have to look far for support at Vegas Hero Mobile Casino either. Further down you will find the top gamesand you can immediately see how high the jackpots are, with which the provider currently shines. Overall, the simple structure is absolutely advantageous – and not only for inexperienced players who have little experience with online casinos.
We have already guessed that the website is innovatively oriented. After all, Vegas Hero is a provider of the youngest generation. This can be seen in various areas and by far not only on the website.
7) The Casino App
At this point we have no other choice but to give Vegas Hero the full full score the full score. The operators have deliberately set up a mobile casino, whereby playing on the PC ultimately becomes a secondary matter. Almost all games – and more than 1,000 of them – are available to you on the go. You don't have to download an app or perform any installations to do so.
All you need is a mobile browser. This should usually be able to display all areas of the Vegas Hero mobile website, which runs on HTML5. Of course, the casino works just as easily and well on the tablet as it does on any smartphone. Since there is no need for a special appit doesn't matter whether your choice is Android, iOS or any other system. The provider is accessible to anyone who owns a smartphone.
In fact, Vegas Hero Casino almost cuts a better figure on mobile devices than on the PC at home. The reason: those responsible have decided to focus significantly on the mobile gaming sector. This is where the future of modern gambling lies.
Just like the huge portfolio of games all the aforementioned payment methods and support solutions are, of course, also available to you on the go. The bottom line is that you are taking an almost real online casino with you quite comfortably – no matter where you are.
Vegas Hero is available for mobile use on the following devices:
- iPhone and iPad
- Samsung Galaxy
- HTC, Sony, LG and Huawei
- Windows Phone and more
The performance of Vegas Hero's mobile website speaks for itself. Provided you have a sufficiently stable internet connection, you will experience first-class loading times. It doesn't matter whether you want to pass the time waiting at the doctor's office or during your lunch break. With Vegas Hero Mobile, all doors are open to you – both free of charge and with real money.
8) The new customer bonus
Vegas Hero promises a "heroic" welcome bonus to all those who register fresh and who have not yet set up a customer account. Right at the beginning users are given 50 free spins. In addition, there is a bonus package in several parts, which can amount to up to 1,000 euros – depending on how much you are willing to deposit yourself, of course.
Vegas Hero Free Spins are linked to particularly popular slot games, such as Neon Staxx, Dazzle Me, Sparks or Glow. When which free spins are active can be tracked in the customer account.
Finally, a casino that does not rely solely on NetEnt's classic Starburst. That alone makes Vegas Hero a provider where registration is worthwhile. To start with you get from a deposit value of 10$ your 100% bonus up to a maximum of 200$.
The said free spins will also be credited to you directly. A bonus code is not required for this offer. Only the second transaction requires the input of the code "WHERO2 is required. This way you will receive 50% up to $200. With the codes "WHERO3" and "WHERO4". you are guaranteed 25% up to 300$ each. You have the option to waive individual bonuses
Winnings may only be cashed out at Vegas Hero after the Vegas Hero Casino Bonus has been wagered 40 times has been wagered. This should not be difficult with the huge selection of slots and classics. Be sure to keep in mind that only wagers on slots are fully counted towards the wagering requirement.
Similar conditions apply to the free spins that the casino gives you. Winnings resulting from this can be paid out up to a paid out up to a maximum of 200 euros. be paid out. All amounts earned above this amount are forfeited. This is different with the classic starting credit. With this it is possible win unlimited amounts. And even a jackpot is nothing in the way – provided, of course, you have a little luck.
There may be casinos that apparently make it a little easier for you to reach the turnover. However, you won't have any trouble meeting the requirements at Vegas Hero Casino either. Afterwards, you are free to withdraw your money or continue using it to try out your favorite games, if necessary. By the way, the new customer bonus is not the only gift. There are various other promotions offered, and also a VIP program awaits you at the heroic casino.
Use welcome bonus at Vegas Hero Casino – this is what matters:
- 50 free spins + $200 on the first deposit.
- 50% up to 200$ on the second deposit (bonus code WHERO2)
- 25% up to $300 on the third deposit (bonus code WHERO3)
- 25% up to 300$ on the fourth deposit (bonus code WHERO4)
- Minimum deposit 10$ per bonus
- 40 times bonus turnover required
- Max Bet Rule: From 18+, observe T&Cs, Maximum $5 wager per spin when bonus is claimed
9) Security: how reputable is Vegas Hero Casino?
When reviewing the facts, the main focus was on where the strengths or even weaknesses of Vegas Hero Casino lie. The biggest strength is the cooperation with renowned softwares. But also with its perfect customer service the casino provider can score points.
You can get help during the usual service hours – even if not around the clock – via live chat, e-mail and by calling the toll-free English-speaking hotline. Vegas Hero specializes in Europe and has players based in Australia in mind in particular. Communication is possible in the casino without language barriers.
Especially the topic of responsible gaming seems to be close to the operators' hearts. You have on your website extensive information and in case of an emergency, they will help you as a player to get support from experts as quickly as possible.
In addition, there is an option to self-exclude for pathological behavior. The can be set up within a few minutes via support and can be and can initially be achieved for one week.
The bonus concept is actually one of the most attractive we have experienced so far. According to the operator, the following are offered Free spins, deposit bonuses, cash gifts and exclusive promotions.. All the more worth the registration, because so you miss no highlight more.
That the provider was licensed by the MGA Malta, speaks quite clearly for its seriousness. The authority has looked closely at all factors and decided to give Vegas Hero a chance on the basis of this. Constant checks are a matter of course.
In the fact check, there was hardly anything that could be criticized – apart from the lack of manufacturer information. The option to sort games by manufacturer would be desirable. In addition, Vegas Hero could already reveal in the preview which provider is behind the games.
At least some players prefer specific brands and would be grateful for these details. On the other hand, you get the info at the latest when you start a game. In fact, that was already the only criticism we can make at this point.
Certainly, your data is also transferred, which is used, among other things, to verification of the customer account the customer account. A encrypted transmission makes access virtually impossible for unauthorized persons. All the more reason for us to recommend sending copies of ID cards and the like via the aforementioned e-mail and not by post.
The data protection has a high priority for the operators. This is provided in particular when it comes to money transfers. Consciously, the choice fell on reputable payment providers that have been considered reliable and secure for years.
The facts at Vegas Hero Casino clearly speak for themselves. After putting the entire provider through its paces, we can unreservedly recommend it to our readers – and especially to those who enjoy mobile gaming.
10) Our experience with Vegas Hero
Our Vegas Hero experience was thoroughly positive. The support has been top notch as well as friendly to our editors. The promised immediate processing of withdrawals also seems to be true, as we never had to wait longer than 72 hours for our money – with the exception of the classic bank transfer. never had to wait longer than 72 hours for our money.
Deposits are processed in seconds, so that nothing stands in the way of a direct game entry. We would have suspected a few shortcomings, but contrary to our initial assessment, Vegas Hero is by no means in its infancy.
The Genesis Globald Ltd. has gained a lot of experience in the industry as an operator. Accordingly, it was actually to be expected that Vegas Hero Casino would hit like a bomb right away – and it does indeed.
Our entire team felt in good hands from day one. Also and especially the website caused enthusiasm, because despite the simple concept it does not miss its effect at all. If you want to see for yourself, you should definitely play mobile.
It is precisely here that it becomes apparent how successful the concept actually is. The game selection here is in no way inferior to that on the PC, as you can also choose from around 1,000 slot machines, classics as well as live games when you're on the go.
After registering, you are free to choose to make a deposit. This allows you to play for real winnings with real money far away from your own four walls. And here, too, it crystallizes quite quickly, how serious the company is. Only a few cents are enough to secure the chance to win several hundred euros.
That speaks for the Vegas Hero Casino:
- Top provider for mobile entertainment
- Over 1,300 games for every taste
- No download required
- Secure and fast payment methods
- 1000$ starting credit + 50 free spins
- Official regulation of the MGA Malta
- Support in Australian via chat, phone and mail
There is no deposit requirement at Vegas Hero. Nevertheless, it can be worthwhile to think about an investment. After all, you will be rewarded with a bonus up to 1.000 Euro rewarded. The 50 Free Spins are on top, provided that at least 10$ are deposited.
We have noticed that in Vegas Hero Casino all customers are treated equally fair are treated. There are fixed odds just on the slot machines. Thus, you can regulate yourself how high the winnings will be – simply by choosing a round stake that suits you. On the other hand, there are the payout rates, which we experienced as fair and reputable.
We are absolutely satisfied with everything we experienced at Vegas Hero Casino. Bonuses and promotions are consistent, the support does a first-class job according to our standards. Fairness, transparency and seriousness are also not lacking here. All in all, this is a company that has truly earned its heroic name.
Mobile players enjoy special advantages here, of course, but you can also enjoy the game on your home PC and win many a top prize with a small stake. and secure some top winnings with a small stake. The odds are solid, though of course we don't want to forget that we are dealing with games of chance here.
There is a friendly tone in Vegas Hero customer service. Above all, our editors have found that the employees know very well what they are talking about. They are not amateurs, but rather trained personnelwho are perfectly attuned to the high demands of the Vegas Hero clientele. All in all, we believe that the provider has a good chance of prevailing over its competitors on the market in the long term.
Author: Jake ErvingRated: Vegas HeroAuthor Rating: Try Vegas Hero now