Sunmaker test and rating

Important Notice: We are currently not conducting any ongoing quality tests at Sunmaker and therefore cannot present the brand in question in more detail to our readers at the moment, nor can we recommend it.

A list of alternatives can be found in our current casino recommendations

Alternative Online Casinos

Info on Sunmaker
License: Schleswig-Holstein,
MGA Malta
Online since: 2011
New customer bonus: 100$
Free spins: 30
No deposit: 5$
Visit Sunmaker: Play Now

Since 2004 Sunmaker is one of the top providers in Australia. The company owes its success to the cooperation with Gauselmann, the inventor of the famous Merkur games – which are now finally making a comeback and will soon be officially playable.

But the well-known company also convinces in other points. Already for the first day, there is a $5 bonus without deposit. These can be wagered risk-free on preferred slots within 48 hours. We will reveal more about the terms and conditions in the separate test section.

If that is not enough for you, you can look forward to a another 100$ starting credit look forward to. The first transaction from 10$ is automatically doubled by Sunmaker.

The number 1 Merkur provider now has a lot of facets. In addition to the best-known Australian developer, top brands such as NetEnt, Play 'n Go, Yggdrasil and numerous other labels are also in the game at Sunmaker.

You can expect more choice from an industry leader in online gaming industry leader!

From 18+, please note the terms and conditions, no max bet rule for bonus!

Special strengthsNoticeable weaknesses

  • Genuine Merkur games
  • Varied promotions for regular players
  • Reliable deposit and withdrawal
  • Top class odds
  • Bonuses for loyal customers
  • No phone support

Approved payment methods at Sunmaker:

Deposit via:Withdrawal via:

  • betsoft-gaming
    Betsoft Gaming

  • gamomat-logo

  • isoftbet-logo-1

  • merkur-casino
    Merkur Gaming

  • microgaming_logo

  • netent-logo-flat

  • nolimit-city-gaming-logo
    Nolimit City

  • nyx

  • oryx-gaming_logo
    Oryx Gaming

  • play-n-go-logo

  • red-tiger-software-logo
    Red Tiger

  • wazdan-logo

  • yggdrasil-logo
    Yggdrasil Gaming

    3) Deposits and withdrawals to the customer account

    Deposit: The easiest way to make deposits at Sunmaker is if you are already registered. After logging in, you can easily access the cashier area, where you will be informed not only about all options, but also about the given limits. Only the methods that you can use in your country are displayed – starting with the major e-wallet MuchBetter, and ending with the classic bank transfer.

    Soon, in addition to the listed options, there will finally be also PayPal as well as Paysafecard will be on board again soon.. This news has spread like wildfire in the past few days, as both options have been among the most popular and secure since digital transactions have been around for many years.

    Basically, the decision of which option is the best is up to you. Finally, the company relies solely on payment methods that are rated as absolutely secure. The special feature: Already 1Euro is enough as a minimum deposit and benefit from the starting credit – up to 100$!

    We will reveal more on the subject of bonus promotions in the further course. First of all, it can be stated that the payment methods offered are secure and transparent.

    A big plus is that all transactions are free of work. Most options allow a deposit in real time. Although the classic bank transfer is an exception, at least you are rewarded for this choice with an additional bonus. Sunmaker reveals more about this on its detailed promotions pages.

    The only thing to be criticized in the area of payment methods are the upper limits. Since there is the transitional regulation on the part of the legislator in this country, deposits are limited to 1,000 euros per month with immediate effect, regardless of the method chosen. Of course, you should also know this before making a decision.

    In the following we would like to show you the payment methods – structured by "type" of payment:

    1. deposits via bank account

    • Instant bank transfer
    • Trustly

    2. wallets (electronic purses)

    • MuchBetter
    • PayPal
    • MyPaysafecard

    The deposit at Sunmaker usually takes no more than a few minutes. For withdrawals, the processing times can be significantly higher. At the latest with this topic, it makes sense to compare all options more closely. Overall, only good things can be said about the Sunmaker cashier, because only a few steps are needed to complete a transaction.

    Of course, we cannot provide you with a blanket answer to the question of which payment method you are best advised to use. If you have an account with MuchBetter, for example, you will most likely use it for payment.

    If you don't want to use an online wallet at all, Giropay and Sofortüberweisung are wonderful options – both systems require online banking access.

    Video: how to register at Sunmaker

    In order to be able to deposit money, you first need to look for your own player account. Setting up the personal account does not take more than a few minutes, even at Sunmaker.


    Basically, you can Sunmaker payouts in the same way as you deposited. Exceptions confirm this rule, because a withdrawal via Giropay and Sofortüberweisung is just as little possible here as in most other casinos.

    However, the following applies:
    If you have chosen a deposit method, then only this is available to you for the payout. All transactions via Sofort Überweisung automatically result in the classic bank transfer being used for the distribution of winnings – or alternatively Trustly and PayPal.

    Our attention was especially focused on the time component, because the faster the money reaches you, the more points the provider has earned, of course. Our experience shows that all options usually take no more than five business days.

    A traditional bank transfer may well take a few days longer for large sums, but it still runs faster than many other companies in the industry.

    The following payment methods are available for withdrawal:

    • Bank transfer
    • Trustly
    • MuchBetter
    • PayPal

    If you like it simple, you can rely on popular e-wallets – including MuchBetter – for deposits and withdrawals. On the one hand, payments work the fastest with this option, and on the other hand, booking winnings is also a breeze. Of course, you are allowed to trust your own taste and are welcome to use bank transfer, should you not want to use an online wallet.

    Important notice:
    Deposits and withdrawals are always made in the same way at Sunmaker as well. Only the options for a withdrawal that were previously used for the deposit are displayed in the cashier. If you would like an alternative, then it helps to contact support. Usually, quick and above all satisfactory solutions can be worked out there.

    4) Customer service

    Good service is the be-all and end-all, especially in the field of online gaming. If a company offers first-class support, then this naturally has a positive effect on our rating. The Sunmaker customer service has a suitable solution for all concerns and is very easy to reach – even if it is not available around the clock in Australian. During peak hours, you will always find a member of staff who will not only answer your questions quickly, but also competently.

    Sunmaker Kontakt

    We took a look at the individual contact options and found out: A hotline is not offered. Instead, the operators rely on alternative options as well as an FAQ area, which deals with all important topics in detail. If direct contact is desired, then live chat is certainly the best option.. If necessary, further questions can be asked here if something is unclear.

    Below, we will go into more detail about other contact options:

    1. Live Chat: As mentioned, the live chat is easy to reach. The team behind the scenes speaks Australian or English (depending on the time) and proves to be absolutely customer-friendly. Of course, the service is free of charge for customers. And the best thing is that the chat can be opened even during the game.
    2. E-mail: It is not necessary to first open your own email inbox and enter the address and a message. Sunmaker solves this contact option with a form. Here, of course, you enter your e-mail address, so that the employee can provide you with answers in a timely manner. In the field below, you formulate your question or concern.
    3. WhatsApp: Brand new is the contact via mobile Whatsapp Messenger. It was set up primarily to notify you of any new actions as quickly as possible. But of course, you can also contact the staff via Messenger. For those who play mobile casino, this option is certainly one of the best.

    The operators are very keen to provide their customers with the best possible support. Nevertheless, it is hardly possible to have English-speaking staff active all the time. So at least you should understand a few words in English if you have a question late in the evening.

    Our tip: Let them know in an email that you would like to get English-speaking help. Usually this information helps the team and the answer is not long in coming.

    The help is really exemplary. Of course, we were not only interested in the accessibility, but above all in the question of how competent the employees are. As is often the case, we were pleasantly surprised. Even with complex requests, the team keeps a cool head and solves the most solves the trickiest challenges with flying colors. Customer orientation is obviously written in capital letters at Sunmaker.

    5) The website

    Sunmaker is an exemplary company that is especially popular in Australia. Expectations of the company are correspondingly high. We took a closer look to see if there were any weak points in any of the test areas. In the following, we will deal with the website in general and of course not withhold the results from you.

    Handling is made very easy for you on the Sunmaker website. Even the animated advertising does not cause any irritation. On the contrary, here you get a direct and straightforward insight into the latest bonus offers as well as current promotions.

    With one click, you will land in the "Slots" section, where large buttons will be displayed. These serve to guide you through the various game categories. The range of slots is significantly larger than initially expected. This is mainly due to the fact that Sunmaker now offers far more than just Merkur games on offer games.

    You have the option of viewing all game titles in the selected category either as a preview with images or as a table. A little more subcategories would make the whole thing clearer. But that's exactly what Sunmaker has done without. If you can at least narrow down the software you prefer, it's easier to find games that suit your personal taste.

    The design of the Sunmaker website is pleasant and anything but cluttered. In recent years, the developers have changed quite a bit to create a clear and well-structured concept to create. A lot of color was deliberately omitted. The background shines in bright blue and forms a wonderful contrast to the much more colorful preview images.

    You could also say that the design is timelessly modern. In the end, there are no disturbing animations except on the start page, but only an overview of all games offered in the respective categories. The sorting can be done alphabetically, by popularity or by topicality of slots and sports betting.

    Here you can contact the Sunmaker Support via live chat, mail form or WhatsApp. On the left, in turn, there is the link to the information page as well as a promotion button. This eliminates the need to search for offers and info, as all essential topics are clearly presented.

    At the top, you will find the opportunity to set up your own account or log in directly to your customer account with existing data. The handling of this area is also kept very simple in order to make it as easy as possible for new customers to get started.


    As far as the structure of the website is concerned, there really isn't much to complain about. Basically, all providers certainly have the potential to improve some areas. Sunmaker is no exception in this point. Ultimately, the only thing that leads to a point deduction is the fact that even for us, the "Slots" category is a bit too full and thus confusing. Otherwise, there is no reason to criticize the structure or design.

    arrow icon
    The buttons that connect you to support or open information and actions are always located on the edge. actionsyou always have a little security. If something is unclear, questions and concerns can be clarified with a click.

    clock icon
    If a lot of content is offered, then the loading times of the individual games usually suffer. Not so at Sunmaker, where technological geniuses ensure a smooth flow of play – whether you're interested in Merkur games, other slots, or even sports betting. Within seconds the game you want is available to you. Even during the game rounds, the games run flawlessly.

    A little practice is required to find your way around the games. Otherwise the website is clearly structured and very informative. Scroll down to the bottom and you will be provided with even more information. All available softwares, payment methods, licensors and seals are at the bottom of the page. Not only can you get an impression there, but you can easily click on the images and find out who exactly is behind Sunmaker.

    Ultimately, it is not only the good structure that we like about Sunmaker. The provider is also fully convincing when it comes to transparency. The fact that one opted for the very simple design is not necessarily a disadvantage. After all, the clear look makes it very easy for players to find their way around the website. Our overall assessment is therefore positive – even if one or the other point could certainly be improved.

    6) The gaming app

    Since 2012, Sunmaker has been considered the Merkur provider in Europe. In the meantime, there are several companies that also offer Merkur games. However, very few alternative providers come close to what is offered here.

    A few months ago, Sunmaker started to significantly expand its portfolio. In the meantime you will find a huge selection of slots from software providers like Yggdrasil, NetEnt and Co.

    The provider has completely dispensed with apps for Android and iOS. Here, the operators rely solely on the mobile website, which can be accessed conveniently from smartphones and, of course, tablets.

    arrow icon
    To do this, simply enter the URL is entered. The page opens automatically and has a variety of exciting players ready – including, of course, real Merkur slots.

    Sunmaker is available for mobile use on the following devices:

    • iPhone and iPad
    • Devices with current Safari browser
    • iPhone
    • iPad
    • Android (4.0 or higher)
    • Chrome, Firefox browser

    It is important that the chosen browser can display HTML5 pages. Usually, there should be no difficulties with modern smartphones as well as tablets. The implementation of the mobile Sunmaker website has been really well done by the responsible persons. A huge selection of games is ready for you – no matter whether you are on your lunch break or traveling.

    The loading times have been optimized by Sunmaker so that playing is usually possible without any problems. A special app for iPhones, iPads or Android devices could therefore be confidently dispensed with.

    7) The new customer bonus

    When choosing a provider, many players primarily pay attention to receiving the highest possible new customer bonus. Of course, this is not completely irrelevant, but should not be the most important criterion for you. In spite of everything, it was our concern to offer the bonus at Sunmaker more closely, because in addition to the amount, the turnover conditions also play an important role in the end.

    Recently, the opportunity has arisen, 100% bonus up to a maximum of 100$ to cash in. The special feature is that already 1$ is sufficient as a deposit amount. The risk is therefore also absolutely manageable with this bonus alternative to the free credit.

    However, if you want to take full advantage of the offer, you should invest the $100 yourself – it's worth it!


    If your choice falls on the 100% bonus, this must be be wagered at least 40 times within 30 days. Special requirements apply here for players who use the bonus in the sports betting area. Otherwise, the following applies: slot machine wagers are fully credited.

    Casino bonus at Sunmaker – that's what matters:


    • The $5 free credit promotion on new registration applies exclusively to customers from Australia who have successfully completed their registration.
    • It is advisable to claim the bonus immediately after registration.
    • A deposit of $1 is required – maximum up to $100
    • The bonus must be wagered at least 40 times within 30 days
    • Bonus funds are valid both in the casino and sports betting
    • Slots wagers are credited at 100%
    • Max Bet Rule: Pay attention to the terms and conditions, Attention no Max Bet rule

    8) Security: how reputable is Sunmaker?

    Sunmaker itself is not an Australian company, but behind it is the Espelkamp-based Gauselmann Group, which is known for its numerous Merkur gaming arcades. It was apparently difficult for the group to decide to go online. In the meantime, it turns out that this decision was the best one Gauselmann could have made.


    Far more than 355,000 users are now active on the slot provider's website, including some who particularly appreciate the provider for its free gaming options love.

    The company is headquartered in Malta and is regulated there under company number C-43059 according to European guidelines. The quality and especially the security of the players must be maintained, because otherwise the regular audits at all Maltese companies in the industry sometimes lead to the loss of the license.

    But Sunmaker has even more to offer on the subject of security, because the parent company PlayCherry Ltd. also has an Australian license from Schleswig-Holstein. Thus, it is ensured that all important information is well protected and payouts are fast and safe. Does a company has an Australian license, you can assume that it is reputable and gaming fans can play here with a clear conscience.

    Sunmaker can not only meet the expectations of the authorities, but even exceed them in many areas. Especially the user-friendliness is an aspect that clearly speaks for itself.

    Your security is already taken care of during registration, because all data is transmitted encrypted by Sunmaker to prevent misuse by third parties.

    On the Sunmaker website, only the operating company is mentioned. We did a little digging and found out: Tomas Johansson is the CEO of Cherry AB and thus the one who bears the most responsibility.

    Another head of the company is of course Paul Gauselmann, who for decades has had a first-class reputation in local gaming. Without his approval, the cooperation would certainly never have happened. Overall, the Sunmaker company – led by Cherry AB – shows itself from a transparent side. It is even possible to get in touch with the management.

    Sunmaker is also very involved in the social and public spheres. Various smaller soccer clubs are sponsored by the company – including the VFL Osnabrück and F.C. Hansa Rostock.. The company focuses on cleverly selecting partnerships and supporting sports clubs that otherwise have a much harder time finding partners.

    A further plus point is the fact that the company can without outside advertising gets by. So, you can completely focus on your favorite Merkur games as well as slots and sports betting of other well-known groups.

    The fact that there is no hotline in the customer support leads to a small point deduction. Nevertheless, we have no doubts about the seriousness, because the operator discloses all data transparently – even when it comes to the question of who is behind the company and in whose responsibility the fairness lies.

    In itself, by the way, the support is easy to reach. Recently, you have the option to call the Support team reachable via WhatsApp; proof that the provider is moving with the times. Sunmaker is officially operated by Play Cherry Ltd, which also owns the popular Cherry, among others.


    The group has significantly more experience than expected, as it has been in existence for many years longer than Sunmaker and stands out in particular for its innovative websites which enable simple and secure handling. By the way, the operators also prove their seriousness in the area of bonus promotions. You can find more information about this on our individual test pages.

    Today, however, it is no longer just the slots from Merkur and Bally Wulffthat make up the company. Sunmaker has united a total of eight software companies under one roof. The interaction works amazingly well, and the competition now has a hard time competing with the great successes of the Merkur partner.


    Not only the software list has filled up in the past years. There are also two new gaming areas: sports betting and slot machines. Since then, registration is even more worthwhile, because no one has to miss out on their favorite games.

    The only "catch": The sports bets offered can only be used with real money. The fact that this portfolio does not work for free has certainly become known by now. After all, there is the possibility to look at the various betting options risk-free. However, if you want to win, you can't avoid betting.

    Sunmaker will certainly remain THE NUMBER 1 MERCUR PROVIDER for all time – even though a lot has happened here in the recent past. Many experienced players tend to compare the provider with Stargames. However, the styles of both companies are very far apart.

    After we were allowed to gather our own Sunmaker experiences, the FindCasinoBonus editors noticed one thing: As a player, you don't pay enough attention to numbers, data and facts. Yet they can tell you a lot about how good or bad a provider is. As expected, Sunmaker convinces all along the line. You can read more about it in the other test categories.

    9) Our experience with Sunmaker

    Every player makes his own experiences with different slot providers in the course of his life. We also do not rely solely on the Sunmaker facts in our test series. We much prefer to take a chance ourselves and try out different areas. Of course, we are happy to pass on the experience gained from this to our readers. In the following, you will find out how we experienced Sunmaker in a practical test.

    It goes without saying that experiences are always based on personal impressions. Nevertheless, it was our intention to approach the Sunmaker test as objectively as possible and to compare the facts with what we experienced. The results are impressive. Here is all the information from the perspective of real players.


    Sunmaker itself has been around for quite a while. It was only very late that Merkur agreed to cooperate with the company, after they had been Merkur Games had been kept out of the online industry for years.

    The local arcades still haven't had their day with the group, but they are losing a bit of relevance for players who have Internet access. Several million users are now registered with Sunmaker. After all, there are all Merkur originals also as free versions.


    Sunmaker advertises with the subtitle. "Your No. 1 – Made in Australia".. The statement is only partly true. Although Merkur games are developed in Australia, Sunmaker itself is based in Malta together with its operator, Play Cherry Ltd. A cooperation between the two companies works perfectly.

    With Sunmaker, a piece of Australian gambling history is also coming to the whole of Europe. After all, Australia is not the only country that has access to the popular portfolio.

    Here again is an overview of all the plus points that speak for Sunmaker:

    • The first and best provider for Merkur players
    • Genuine Merkur originals plus hundreds of other slots and sports bets
    • Easy to use website with clear structure
    • Attractive, regularly changing bonus offers
    • High win and payout rates
    • Entry possible from only 1$

    Yggdrasil Netent Playngo-logos
    Since Sunmaker clearly exceeds certain standards, the hoped-for success for the company has come relatively quickly. Admittedly: Without Merkur games, Sunmaker would also have had an extremely hard time competing against the strong competition. In the meantime, the operators have switched to including games from Yggdrasil, NetEnt, Play 'n Go as well as other manufacturers.

    Titles like Extra 10 Liner are well known to most players. They provide the success that many others can only wish for to this day. Finally, other aspects also speak for the company – including high security standardsa comprehensive player protection and not to forget the attractive bonus offerswhich are definitely also aimed at regular customers.

    The Sunmaker range of games and the software are two aspects with which the company can definitely score points. However, these two areas are of course not enough to make a gambling provider an all-around successful company. Accordingly, Sunmaker must have other strengths – and that's exactly what our editors got to the bottom of in the big casino test.

    There is nothing like a well-structured website. It is only one of many test areas that we have reviewed. With the structure of the game types, Sunmaker can already show its first strength.

    Who likes to buy the proverbial pig in a poke? Probably nobody! And precisely for this reason, Sunmaker's greatest strength is the option to test almost to test almost all games for free. Best of all, registration is not required for the demo versions of Extra 10 Liner and Co.

    After all, you can still register – at the latest when the real money mode appeals to you. Of course, the Merkur games are also a strength of Sunmaker. The constantly growing portfolio still revolves around this label; even though many alternative slots and sports betting options are available.

    Sunmaker works tirelessly on new partnerships and associated, more extensive gaming options. We are allowed to "welcome" at least two to three new games every month.

    Thus, it is virtually impossible for boredom to creep in at some point. It is already difficult to try out all the games individually. After all, there are more than 100 slot machines alone that currently fill the site.

    After the first Merkur games were introduced, the customers came all by themselves. Today, there are several million who enjoy the popular slots here. However, customer acquisition is still a topic that is writ large at Sunmaker.

    In this day and age, this is best achieved with mobile gaming solutions. Instead of an app, there is the mobile Sunmaker website. This means that users of Windows smartphones and Blackberrys also have full access to the sophisticated game portfolio, which can be used on the go both with and without a bet.

    sign in
    Registering makes perfect sense – even if you don't want to play for real money directly. You will be shown all the important bonuses and promotions. Regardless of this, after registration you will have an overview of how many suns (the loyalty points) you have already collected and how your personal account balance is doing. Especially special bonus offers are only available to players once you are officially registered.

    Sunmaker has fulfilled its mission to create a user-friendly interface in any case. There can be no misunderstandings, at least in the structure of the game sections and information pages. The operator has always acted transparently and still provides its players with all details about the company, winning odds and the like.

    Of course, player protection is also a big priority. If you take a look at the bottom part of the website, you will know exactly what this company is all about, who its partners are, what awards it has received and what payment methods and software providers are available.

    The good news
    : As little as 1$ is enough to make a deposit. This means that you not only benefit from a low wagering risk, but you also have the option to secure the $5 no deposit bonus. It serves as an alternative to the classic bonus offer, which at Sunmaker is set at 100% up to a maximum of $100.

    The handling of the entire Sunmaker website is simple. Despite the relatively simple design, this is attractively designed and offers users an exemplary overview. The games as such load quickly, can be operated with just a few clicks and there is even the Auto Play mode, which will make playing even easier for you.

    Our experiences with the support, payment methods and bonus offers were also consistently positive. Accordingly, Sunmaker has earned a particularly high score in many areas.

    We are particularly satisfied with the live chat, because all questions were not only answered quickly but also competently. answered quickly, but also competently. You can clearly feel that the customer service employees are trained and that they take their job very seriously.

    As a Merkur fan, you can't get around Sunmaker anyway. However, we can also recommend the provider, which now works with numerous softwares, to all other players. With good reason, Sunmaker receives one of our top rankings.

    Sunmaker FAQ

    1. Can I play for free at Sunmaker?
    2. Does Sunmaker offer Merkur games?
    3. Which Sunmaker sports bets are worthwhile?
    4. How long do Sunmaker payouts take?

    1.) Can I play for free at Sunmaker?

    This option is available in most sections. Sunmaker provides all slots, free of charge. To play a few test rounds, no registration is required. Real money bets, on the other hand, are always required when playing in the sports betting section. The Sunmaker betting offer has the advantage of offering players favorable conditions and comparatively low entry limits.

    2.) Does Sunmaker offer Merkur games?

    With the introduction of the transitional regulation that applies in Australia, Merkur slots are actually celebrating a comeback. We are especially happy about this, because these slots are extremely versatile, high-quality and lucrative. Currently, the portfolio primarily features the titles supported by Blueprint. However, we are confident that classics like Extra 10 Liner will also make a comeback soon.

    3.) Which Sunmaker sports bets are worthwhile?

    In general, soccer is high on the agenda at Sunmaker. The provider has made a name for itself as a bookmaker. In the end, everything that is fun is worthwhile. The odds are solideven if they are not the highest of all times. All important facts about Sunmaker Sport are displayed directly. One thing to note is the betting tax that customers have to pay. 5% deduction is therefore the rule here – regardless of which bets turn out to be particularly profitable.

    4.) How long do Sunmaker payouts take?

    clock icon
    You have to reckon with two to three days of waiting time, even at the renowned Sunmaker company. How fast the payout actually works ultimately depends on several factors. On the one hand, the verification of customer data should be completed as be completed as soon as possible. On the other hand, a bank transfer generally takes more time than, for example, booking on e-wallets. Details on the processing times can be found in the provider's information.

    Author: William BrownRated: SunmakerAuthor Rating: ⭐⭐⭐⭐89%Test Sunmaker now

    5 User reviews for Sunmaker

    1. avatar



      Chris Says:
      February 22, 2019 at 11:35 pm

      Above you write "Since 2004, Sunmaker Casino has been one of the top providers in Australia. The company owes its success to the cooperation with Gauselmann, the inventor of the famous Merkur games. With the help of free VPN programs, these are also still playable here at Sunmaker Online."
      Also in the Sunmaker Live Chat you are told that there are no problems with the use of VPN. But is that really the case? I am afraid that my account will be blocked if I use VPN. In the terms and conditions of other casinos, you can usually find the note that the use of VPN is prohibited. In the Sunmaker AGB's one finds there nothing at all about it. And as written, you get from the live chat the info that the use of VPN would be ok (also at the sister casino Sunnyplayer you get this info). Have you tested this? Would be great if I would get feedback 😉 I would like to try it because I miss the Merkur slots but I do not want to lose my account .

      Greetings Chris


      • avatar



        Jake Erving Says:
        February 27, 2019 at 12:43 pm

        Hi Chris,

        we are in direct contact with the management of Sunmaker / Sunnyplayer and got the info that VPN is really no problem.

        Have fun with the Merkur games!

        Sunny greetings



    2. avatar



      Mark Says:
      June 5, 2019 at 7:45 pm

      Am I actually the only one who misses the Merkur games at Sunmaker? You are yes right in your review when you say that the operators have quickly implemented new ideas. The offer has become really good. Nevertheless, Sunmaker loses a bit of its uniqueness from back then. I would like to know if this will continue or if I will get the chance to use Merkur games again sometime. A reason for the deletion of the slots was missing in the test from you. Or do you also not know what is going on? Yours Mark A. from Hamburg


      • jake-erving
        Jake Erving says:
        6. June 2019 at 9:55

        Good morning Mark! Actually, there was no clear statement from the Gauselmann Group until today on the question why Merkur games are no longer available online. It is assumed that it has to do with the Paradise Papers. These were reason enough, at least for the equally popular developer Novoline, to leave the sinking ship. Or explained differently: online casinos do not hold official licenses in Australia and are not even welcome by politicians. The exception here is the state of Schleswig-Holstein. There, the responsible parties simply do their own thing and have actually licensed some online casinos – although the licenses will soon expire and it is still unclear how things will continue from summer 2019.

        Accordingly, Merkur games are only permitted in local arcades as long as our dear country cannot be persuaded at some point to set up uniform regulations for reputable casinos like Sunmaker. All previous attempts to reach an agreement have failed miserably. However, Gauselmann has let it be known that there will soon be a new brand called "Bee Cool Gaming". So the topic of online gaming is definitely not off the table for the group. With luck, the new label will also bring the good old Merkur classics back to the online casinos – in addition to some top novelties that will certainly provide excitement in the Merkur manner. Whether Sunmaker will be there then remains to be seen.


    3. avatar



      Justus K. Says:
      September 1, 2020 at 7:13 pm

      Huhu everyone,

      It's been some time since Mark's comment. Yes, I too sorely miss the Merkur slots at Sunmaker. I never thought that people could get so attached to certain types of games. Fortunately, the operators reacted quickly. Otherwise, there would hardly have been anything left.

      To take up the matter of the Paradise Papers again: Gauselmann really had to listen to a lot and ultimately made the right decision. However, I am pretty firmly convinced that the company is already preparing for the coming year. As the word may have spread, there will then be a new State Treaty on Gambling throughout Australia. This, in turn, will also allow non-Australian providers to make their games available online. It is still unclear who will receive the licenses. For my part, however, I strongly assume that Merkur will make a comeback.

      In addition, some of the well-known titles have recently been taken over by the subsidiary and put online. Of course, this is only a temporary solution, but one should not completely give up hope. And then the appeal of Sunmaker will certainly return – although I must say that the operators are doing everything they can to remain appealing.

      Greetings, Justus


  • Top